AppZen incident
Invoices stuck in Processing Status and delay in email ingestion
AppZen experienced a major incident on September 18, 2025 affecting Invoice Processing and AppZen Inbox, lasting 1h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Invoice ProcessingAppZen Inbox
Update timeline
- investigating Sep 18, 2025, 12:53 AM UTC
We are currently investigating this issue.
- resolved Sep 18, 2025, 02:37 AM UTC
This incident has been resolved.