api.video Outage History

api.video is up right now

api.video had 14 outages in the last 2 years totaling 86h 5m of downtime — averaging 0.6 incidents per month.

There were 14 api.video outages since October 17, 2025 totaling 86h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.api.video

Minor July 20, 2026

Analytics Issue Identified

Detected by Pingoru
Jul 20, 2026, 09:32 AM UTC
Resolved
Jul 21, 2026, 07:33 AM UTC
Duration
22h
Affected: Web servicesUser space
Timeline · 2 updates
  1. identified Jul 20, 2026, 09:32 AM UTC

    Following the database issue we experienced over the past few hours, we have identified an issue affecting our Analytics feature. Currently, data retrieval is not working, and analytics data cannot be accessed through the dashboard or API. Please note that data collection is still operating normally, and no data has been lost. Our team is actively working to restore full access to analytics data as quickly as possible. We will provide further updates as more information becomes available.

  2. resolved Jul 21, 2026, 07:33 AM UTC

    The issue affecting the Analytics database has been resolved, and all Analytics services are now fully operational. Data retrieval through both the dashboard and API has been restored. Thank you for your patience.

Read the full incident report →

Critical July 19, 2026

Ongoing Database Incident

Detected by Pingoru
Jul 19, 2026, 05:27 PM UTC
Resolved
Jul 20, 2026, 06:59 AM UTC
Duration
13h 31m
Affected: Web servicesVideo On DemandLive Streaming
Timeline · 3 updates
  1. investigating Jul 19, 2026, 05:27 PM UTC

    We are currently investigating an issue affecting our database that may be impacting service availability and performance for some users since 17h55 CET. Our team is actively working to identify the root cause and restore normal operations as quickly as possible. We will provide updates as more information becomes available.

  2. identified Jul 19, 2026, 07:40 PM UTC

    **Update – Ongoing Service Outage** We have identified the underlying cause of the outage and are actively coordinating the recovery efforts. The service remains unavailable while the affected infrastructure recovers and is validated before normal operations can resume. Our team is continuously monitoring the situation and will provide another update as soon as there is meaningful progress. Thank you for your patience and understanding.

  3. resolved Jul 20, 2026, 06:59 AM UTC

    The issue affecting our database has been resolved, and all services are operating normally again. The incident was caused by an issue with our database provider, which has since been resolved. We appreciate your patience while we worked with our provider to restore full service. Thank you for your understanding. If you continue to experience any issues, please contact our support team.

Read the full incident report →

Critical July 7, 2026

Livestream Service Disruption

Detected by Pingoru
Jul 07, 2026, 08:06 AM UTC
Resolved
Jul 07, 2026, 10:37 AM UTC
Duration
2h 31m
Affected: Live Streaming
Timeline · 3 updates
  1. identified Jul 07, 2026, 08:06 AM UTC

    We are currently experiencing issues with livestream encoding and delivery. We have identified the root cause of the issue. A previous mitigation did not fully address all edge cases, leading to this recurrence. We are deploying an additional fix to resolve the remaining scenarios and restore full service. We will continue to provide updates as they become available.

  2. monitoring Jul 07, 2026, 08:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 07, 2026, 10:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 6, 2026

Livestream service Degradation

Detected by Pingoru
Jul 06, 2026, 12:35 PM UTC
Resolved
Jul 06, 2026, 03:07 PM UTC
Duration
2h 31m
Affected: Live Streaming
Timeline · 3 updates
  1. investigating Jul 06, 2026, 12:35 PM UTC

    We are currently investigating an issue affecting livestream encoding and delivery. Broadcasters and viewers may experience interruptions, buffering, or be unable to access live streams. Our engineering team is actively working to identify the root cause and restore normal service as quickly as possible. We will provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.

  2. monitoring Jul 06, 2026, 01:51 PM UTC

    We identified the root cause as an issue affecting the infrastructure responsible for livestream encoding and delivery at 11:15 UTC. The issue has been mitigated, and services have recovered. We are continuing to monitor the platform to ensure stability.

  3. resolved Jul 06, 2026, 03:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 9, 2026

Service Interruption

Detected by Pingoru
Jun 09, 2026, 07:48 AM UTC
Resolved
Jun 09, 2026, 08:54 AM UTC
Duration
1h 6m
Affected: Web servicesVideo On DemandLive Streaming
Timeline · 2 updates
  1. monitoring Jun 09, 2026, 07:48 AM UTC

    A temporary service disruption occurred between 8h53 and 9h22 (CEST) due to an unexpected NGINX security update affecting our web server. The issue has been identified and resolved by our engineering team, and services are operating normally.

  2. resolved Jun 09, 2026, 08:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 27, 2026

Encoding Delay

Detected by Pingoru
Apr 27, 2026, 08:33 AM UTC
Resolved
Apr 27, 2026, 09:02 AM UTC
Duration
28m
Affected: Web services
Timeline · 2 updates
  1. identified Apr 27, 2026, 08:33 AM UTC

    Our team identified an issue on April 26th at 20h UTC, that caused a slowdown in the video‑encoding pipeline. A fix has been deployed and the workers are running again, but the backlog of videos still needs to be processed. As a result, some videos may take longer than usual to become available.

  2. resolved Apr 27, 2026, 09:02 AM UTC

    The encoding queue has been fully processed and the pipeline is now operating normally. All pending videos have been cleared, and processing times have returned to the standard latency. No further delays are expected at this time.

Read the full incident report →

Major April 13, 2026

Network incident

Detected by Pingoru
Apr 13, 2026, 09:36 AM UTC
Resolved
Apr 13, 2026, 12:03 PM UTC
Duration
2h 26m
Affected: Web servicesVideo PlayerVideo On DemandUser spaceLive Streaming
Timeline · 4 updates
  1. investigating Apr 13, 2026, 09:36 AM UTC

    We are currently investigating an incident affecting our Network, which is causing temporary availability issue.

  2. identified Apr 13, 2026, 09:41 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 13, 2026, 09:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 13, 2026, 12:03 PM UTC

    A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

Read the full incident report →

Major March 26, 2026

Network unstable

Detected by Pingoru
Mar 26, 2026, 01:07 PM UTC
Resolved
Mar 26, 2026, 01:30 PM UTC
Duration
23m
Affected: Web servicesVideo PlayerVideo On DemandLive Streaming
Timeline · 3 updates
  1. investigating Mar 26, 2026, 01:07 PM UTC

    We're currently experiencing network issues which may impact some site functionality. An incident has been reported and our team investigating the situation

  2. investigating Mar 26, 2026, 01:13 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 26, 2026, 01:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 23, 2026

Service availability limited

Detected by Pingoru
Mar 23, 2026, 10:13 AM UTC
Resolved
Mar 23, 2026, 12:21 PM UTC
Duration
2h 7m
Affected: Web servicesVideo PlayerVideo On DemandLive Streaming
Timeline · 3 updates
  1. investigating Mar 23, 2026, 10:13 AM UTC

    A significant portion of our service is currently unavailable. Our team is actively investigating the issue and working to identify the root cause. We will provide updates as soon as more information becomes available. Thank you for your patience while we work to restore full functionality.

  2. monitoring Mar 23, 2026, 12:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 23, 2026, 12:21 PM UTC

    This incident has been resolved. Heavy traffic on our database servers caused access issues to our content delivery servers and affected the dashboard. We sincerely apologize for the outage and any inconvenience this may have caused.

Read the full incident report →

Critical March 11, 2026

Service Availability Issue

Detected by Pingoru
Mar 11, 2026, 07:21 PM UTC
Resolved
Mar 11, 2026, 08:12 PM UTC
Duration
51m
Affected: Web servicesVideo On DemandUser spaceLive Streaming
Timeline · 2 updates
  1. investigating Mar 11, 2026, 07:21 PM UTC

    A significant portion of our service is currently unavailable. Our team is actively investigating the issue and working to identify the root cause. We will provide updates as soon as more information becomes available. Thank you for your patience while we work to restore full functionality.

  2. resolved Mar 11, 2026, 08:12 PM UTC

    A network-related issue caused DNS resolution failures for some of our internal services, which affected service availability for a significant portion of users during 55 minutes. Our team identified the root cause, resolved the network/DNS issue, and services are now fully restored. We apologize for the disruption and appreciate your patience.

Read the full incident report →

Major December 10, 2025

Slowdown in video processing

Detected by Pingoru
Dec 10, 2025, 10:09 AM UTC
Resolved
Dec 10, 2025, 10:58 AM UTC
Duration
49m
Affected: Web services
Timeline · 3 updates
  1. investigating Dec 10, 2025, 10:09 AM UTC

    We are currently experiencing a significant slowdown in the processing of our customers' videos. Your content currently being processed may remain stuck in the queue. An internal investigation is underway to identify the cause of this issue. We will update this status as soon as possible.

  2. identified Dec 10, 2025, 10:51 AM UTC

    The root cause has been identified, a fix is being deployed

  3. resolved Dec 10, 2025, 10:58 AM UTC

    Queue has been treated, service is back to normal. An hypervisor failure was identified has the root cause of the slowdown

Read the full incident report →

Minor December 2, 2025

Degraded Performance: Video Encoding Pipeline

Detected by Pingoru
Dec 02, 2025, 07:43 AM UTC
Resolved
Dec 02, 2025, 05:19 PM UTC
Duration
9h 35m
Affected: Web services
Timeline · 4 updates
  1. investigating Dec 02, 2025, 07:43 AM UTC

    Our video encoding pipeline is currently operating at reduced performance due to an internal processing issue. Users may see extended wait times for new video encodes.

  2. identified Dec 02, 2025, 08:06 AM UTC

    We have identified an issue affecting a subset of our worker machines, causing reduced processing capacity and creating congestion on the remaining workers. This is resulting in longer-than-usual video encoding times. Our team is actively working on a solution to restore full capacity and improve performance

  3. monitoring Dec 02, 2025, 02:16 PM UTC

    We have deployed a fix and restored additional processing capacity. Congestion in the encoding pipeline is now decreasing, and queued videos are progressing through the backlog. Please note that processing times for these previously stuck videos may still be longer than normal until the queue fully clears. Newly uploaded videos are expected to encode normally in most cases, though some minor delays may still occur during recovery. We are continuing to monitor the system closely as performance returns to normal.

  4. resolved Dec 02, 2025, 05:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 5, 2025

Major Incident - Dashboard, Live, VoD are impacted

Detected by Pingoru
Nov 05, 2025, 07:49 AM UTC
Resolved
Nov 05, 2025, 08:54 AM UTC
Duration
1h 4m
Affected: Web servicesVideo On DemandLive Streaming
Timeline · 7 updates
  1. investigating Nov 05, 2025, 07:49 AM UTC

    We are currently investigating an issue related to our databases. Services impacted are the dashboard, the video upload, the delivery of private video, the live. Videos already in the CDN remains available.

  2. identified Nov 05, 2025, 08:01 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Nov 05, 2025, 08:13 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Nov 05, 2025, 08:30 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Nov 05, 2025, 08:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Nov 05, 2025, 08:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Nov 05, 2025, 08:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 17, 2025

LiveStream service unstable

Detected by Pingoru
Oct 17, 2025, 04:35 PM UTC
Resolved
Oct 18, 2025, 07:11 PM UTC
Duration
1d 2h
Affected: Live Streaming
Timeline · 4 updates
  1. investigating Oct 17, 2025, 04:35 PM UTC

    Significant network instability on our LiveStream service. You may randomly encounter problems accessing or ingesting your broadcast sources. We are deploying a dedicated team to investigate and fix this situation.

  2. investigating Oct 17, 2025, 05:06 PM UTC

    Issue has been located, a fix will be deployed in a few minutes

  3. monitoring Oct 17, 2025, 05:17 PM UTC

    A fix has been deployed. Nevertheless the LiveStream service performance remains behind its usual level. The team keeps monitoring the service.

  4. resolved Oct 18, 2025, 07:11 PM UTC

    The service has fully recovered. Performances have been optimal since 18:00 UTC.

Read the full incident report →