Agora Pulse Outage History

Agora Pulse is up right now

Pingoru has recorded 51 incidents for Agora Pulse: 38 in the last 12 months and 4 in the last 90 days.

Source: status.agorapulse.com

51incidents recorded
38last 12 months
4last 90 days
35 hourstypical duration

Incidents, newest first

Major January 26, 2026 Issue Publishing Posts to TikTok 10h 23m Web Application (app.agorapulse.com), Scheduled posts publishing

Started Jan 26, 2026, 08:52 AM UTC· resolved Jan 26, 2026, 07:15 PM UTC

  1. investigating Jan 26, 2026, 08:52 AM UTC

    We are currently investigating this issue.

  2. identified Jan 26, 2026, 10:11 AM UTC

    We have confirmation that the issue comes from TikTok directly, it appears that their API is facing a partial outage. They are actively working on a fix and we are monitoring the situation.

  3. monitoring Jan 26, 2026, 01:47 PM UTC

    Error rates continue to improve. Due to token loss from the TikTok outage, you may need to renew your token to resume publishing.

  4. resolved Jan 26, 2026, 07:15 PM UTC

    Publishing to TikTok has returned to normal. If your account lost its connection during the API outage, it will need to be renewed to resume publishing normally. Thank you for your patience.

Read the full incident report →

Minor January 20, 2026 All profiles selected after openeing a post in the Calendar 9h 2m Web Application (app.agorapulse.com), Scheduled posts publishing

Started Jan 20, 2026, 10:10 AM UTC· resolved Jan 20, 2026, 07:13 PM UTC

  1. investigating Jan 20, 2026, 10:10 AM UTC

    We are currently investigating this issue.

  2. identified Jan 20, 2026, 10:34 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 20, 2026, 07:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 20, 2026, 07:13 PM UTC

    This incident has been resolved.

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Minor January 8, 2026 Delayed Inbox Items 13h 45m Conversations data processing (Inbox & Listening)

Started Jan 08, 2026, 09:16 PM UTC· resolved Jan 09, 2026, 11:01 AM UTC

  1. investigating Jan 08, 2026, 09:16 PM UTC

    We are investigating delays in new messages and comments appearing in the inbox. The issue affects multiple networks, with confirmed delays on Facebook and Instagram. Updates will be shared as more information becomes available.

  2. monitoring Jan 09, 2026, 09:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 09, 2026, 11:01 AM UTC

    This incident has been resolved.

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Major January 6, 2026 DM's appearing as encrypted in inbox 12m Web Application (app.agorapulse.com), Conversations data processing (Inbox & Listening)

Started Jan 06, 2026, 09:13 AM UTC· resolved Jan 06, 2026, 09:26 AM UTC

  1. investigating Jan 06, 2026, 09:13 AM UTC

    We are currently investigating this issue.

  2. monitoring Jan 06, 2026, 09:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 06, 2026, 09:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 16, 2025 Issue Publishing Posts to LinkedIn 51m Scheduled posts publishing

Started Dec 16, 2025, 08:48 PM UTC· resolved Dec 16, 2025, 09:39 PM UTC

  1. identified Dec 16, 2025, 08:48 PM UTC

    Posts with attachments may fail with an “error while uploading media.” We are monitoring this issue with LinkedIn, thank you for your patience.

  2. monitoring Dec 16, 2025, 09:04 PM UTC

    Error rates have decreased and are being monitored closely. Use the "Retry Now" to publish any previously affected posts.

  3. resolved Dec 16, 2025, 09:39 PM UTC

    As the LinkedIn error rate has continued to drop, we are marking this as Resolved. Thank you for your patience.

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Major December 3, 2025 Unable to edit subscription 3h 17m Web Application (app.agorapulse.com)

Started Dec 03, 2025, 08:11 AM UTC· resolved Dec 03, 2025, 11:28 AM UTC

  1. investigating Dec 03, 2025, 08:11 AM UTC

    We are currently investigating this issue.

  2. monitoring Dec 03, 2025, 10:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 03, 2025, 11:28 AM UTC

    This incident has been resolved.

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Major December 3, 2025 Subscription Access Interruption (Billing Error) 4h 50m Web Application (app.agorapulse.com)

Started Dec 03, 2025, 05:39 AM UTC· resolved Dec 03, 2025, 10:29 AM UTC

  1. investigating Dec 03, 2025, 05:39 AM UTC

    We’re aware of an issue where a small number of subscriptions were unintentionally cancelled due to a billing provider error. We’re working with our billing provider to resolve this, and temporary access has been restored for any impacted accounts. No action is required from your side.

  2. identified Dec 03, 2025, 09:04 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 03, 2025, 10:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 26, 2025 Old post published across multiple social profiles 1h 11m Web Application (app.agorapulse.com), Scheduled posts publishing

Started Nov 26, 2025, 08:47 AM UTC· resolved Nov 26, 2025, 09:58 AM UTC

  1. investigating Nov 26, 2025, 08:47 AM UTC

    We are currently investigating this issue.

  2. identified Nov 26, 2025, 09:47 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 26, 2025, 09:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025 Cloudflare Outage 2h 37m Conversations data processing (Inbox & Listening), Scheduled posts publishing

Started Nov 18, 2025, 02:03 PM UTC· resolved Nov 18, 2025, 04:40 PM UTC

  1. identified Nov 18, 2025, 02:03 PM UTC

    Due to a global outage with Cloudflare, some services such as X/Twitter that rely on this are impacted. Cloudflare status page: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

  2. monitoring Nov 18, 2025, 03:44 PM UTC

    Cloudflare has implemented a fix and error rates have dropped. We are continuing to monitor the situation: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

  3. resolved Nov 18, 2025, 04:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 12, 2025 Facebook Reels failing to publish due to a Meta issue 5d 1h Scheduled posts publishing

Started Nov 12, 2025, 12:24 PM UTC· resolved Nov 17, 2025, 02:06 PM UTC

  1. monitoring Nov 12, 2025, 12:24 PM UTC

    We are seeing an issue with Facebook Reels failing to publish with the error "Client 'facebook-rupload': Forbidden". This is an issue on Meta's side that has also been raised here: https://developers.facebook.com/community/threads/847406384399939/ We are in touch with Meta directly to get this problem investigated.

  2. resolved Nov 17, 2025, 02:06 PM UTC

    This incident has been resolved.

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Minor November 4, 2025 Significant delay when trying to access the inbox 4h 47m Web Application (app.agorapulse.com)

Started Nov 04, 2025, 01:01 PM UTC· resolved Nov 04, 2025, 05:49 PM UTC

  1. investigating Nov 04, 2025, 01:01 PM UTC

    We are currently investigating an issue where users are seeing a significant delay when trying to access the inbox.

  2. monitoring Nov 04, 2025, 04:37 PM UTC

    Inbox speed has improved after a fix was released. We are continuing to monitor the situation. Thank you for your patience

  3. resolved Nov 04, 2025, 05:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 4, 2025 Unable to access and/or create new inbox label 1h 54m Web Application (app.agorapulse.com), Conversations data processing (Inbox & Listening)

Started Nov 04, 2025, 09:37 AM UTC· resolved Nov 04, 2025, 11:31 AM UTC

  1. investigating Nov 04, 2025, 09:37 AM UTC

    We are currently investigating this issue.

  2. identified Nov 04, 2025, 10:36 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 04, 2025, 10:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 04, 2025, 11:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 23, 2025 400 error when trying to use the Canva integration 5d Web Application (app.agorapulse.com), Scheduled posts publishing

Started Oct 23, 2025, 12:56 PM UTC· resolved Oct 28, 2025, 01:20 PM UTC

  1. investigating Oct 23, 2025, 12:56 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 28, 2025, 01:20 PM UTC

    The Canva integration will be temporarily removed while a long-term fix is put in place. Customers who have used the integration recently will be sent further information in-app directly, contact [email protected] with any questions.

Read the full incident report →

Minor October 13, 2025 Writing assistant not working as expected 1d 9h Web Application (app.agorapulse.com), Scheduled posts publishing

Started Oct 13, 2025, 08:52 AM UTC· resolved Oct 14, 2025, 06:02 PM UTC

  1. investigating Oct 13, 2025, 08:52 AM UTC

    We are currently investigating this issue.

  2. identified Oct 13, 2025, 09:40 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 14, 2025, 09:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 14, 2025, 06:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 7, 2025 Organization settings option missing from the avatar menu 45m Web Application (app.agorapulse.com)

Started Oct 07, 2025, 09:36 AM UTC· resolved Oct 07, 2025, 10:21 AM UTC

  1. investigating Oct 07, 2025, 09:36 AM UTC

    We are currently investigating this issue.

  2. identified Oct 07, 2025, 09:51 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 07, 2025, 10:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 07, 2025, 10:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 23, 2025 Save Button Disabled on Some Video Posts 1d 12h Scheduled posts publishing

Started Sep 23, 2025, 08:11 PM UTC· resolved Sep 25, 2025, 08:58 AM UTC

  1. investigating Sep 23, 2025, 08:11 PM UTC

    We are currently investigating an issue where the Save button may be disabled for some video posts, showing the message: Cannot schedule while retrieving video duration In many cases, reopening the post resolves the problem. As a workaround, you can also duplicate the post for editing and delete the original. We’ll provide further updates as soon as a fix is in place.

  2. investigating Sep 23, 2025, 08:16 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 24, 2025, 10:28 AM UTC

    The issue has been identified and the team is working on a fix. We will provide further updates as soon as a fix is in place.

  4. resolved Sep 25, 2025, 08:58 AM UTC

    The issue where the Save button could be disabled for some video posts has now been fixed.

Read the full incident report →

Major September 12, 2025 Instagram posts failing with (#10) Application does not have permission for this action (code 10, subcode null) 'null - null' error message 3d 8h Web Application (app.agorapulse.com), Scheduled posts publishing

Started Sep 12, 2025, 09:10 AM UTC· resolved Sep 15, 2025, 06:08 PM UTC

  1. investigating Sep 12, 2025, 09:10 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 15, 2025, 07:26 AM UTC

    The issue has been identified and was coming from Meta's API directly. Our partners did implement a fix, we are monitoring its results.

  3. resolved Sep 15, 2025, 06:08 PM UTC

    Meta’s fix worked and Instagram publishing has returned to normal. We will continue monitoring to ensure stability.

Read the full incident report →

Minor September 2, 2025 Inbox loading issue 5h 43m Web Application (app.agorapulse.com), Conversations data processing (Inbox & Listening)

Started Sep 02, 2025, 08:22 AM UTC· resolved Sep 02, 2025, 02:05 PM UTC

  1. investigating Sep 02, 2025, 08:22 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 02, 2025, 09:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 02, 2025, 02:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 29, 2025 Unable to Tag Locations on Facebook & Instagram 12d 20h Scheduled posts publishing

Started Aug 29, 2025, 08:20 PM UTC· resolved Sep 11, 2025, 04:22 PM UTC

  1. investigating Aug 29, 2025, 08:20 PM UTC

    We have received reports that users are unable to tag locations on photos uploaded to Facebook and Instagram. Our team has initiated an investigation and believes this may be related to an issue with the Meta API that our service relies on. We are in the process of diagnosing the root cause and will post a new update as new information becomes available.

  2. investigating Sep 03, 2025, 08:42 AM UTC

    Meta has acknowledged the issue on the support side and escalated it to their engineering team, we are waiting for updates.

  3. resolved Sep 11, 2025, 04:22 PM UTC

    The issue preventing tagging locations for Facebook and Instagram appears to have been related to the Meta API. Functionality has now returned to normal based on our testing and customer reports. We will continue monitoring for any recurrence.

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Major August 19, 2025 Infinite loading issue when opening some scheduled posts. 1h 22m Scheduled posts publishing

Started Aug 19, 2025, 02:35 PM UTC· resolved Aug 19, 2025, 03:57 PM UTC

  1. investigating Aug 19, 2025, 02:35 PM UTC

    We are currently investigating the issue

  2. monitoring Aug 19, 2025, 03:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 19, 2025, 03:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 14, 2025 Meta API Outage 4h 36m Scheduled posts publishing

Started Aug 14, 2025, 03:54 PM UTC· resolved Aug 14, 2025, 08:31 PM UTC

  1. investigating Aug 14, 2025, 03:54 PM UTC

    Meta’s API has been experiencing connection issues over the past few hours. This may cause some accounts to disconnect and require reconnection. We are actively monitoring the situation and apologize for any inconvenience.

  2. identified Aug 14, 2025, 04:26 PM UTC

    Meta has confirmed the disruption to their API: https://metastatus.com/graph-api

  3. monitoring Aug 14, 2025, 07:46 PM UTC

    Meta has reported implementing a fix for the issue. We will keep monitoring to ensure services continue to return to normal.

  4. resolved Aug 14, 2025, 08:31 PM UTC

    Meta has marked the issue resolved. You should be able to renew Facebook / Instagram connections and republish any failed posts.

Read the full incident report →

Major August 13, 2025 Inbox loading issue and tool being unresponsive 1d 6h Web Application (app.agorapulse.com), Conversations data processing (Inbox & Listening)

Started Aug 13, 2025, 07:55 AM UTC· resolved Aug 14, 2025, 02:11 PM UTC

  1. investigating Aug 13, 2025, 07:55 AM UTC

    When having Bluesky or Google My Business profiles on top of Profile list, inbox will not load and tool will be unresponsive. It can be fixed by rearranging profiles order in Menu/groups settings. We are currently investigating the issue.

  2. investigating Aug 13, 2025, 06:23 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 14, 2025, 02:11 PM UTC

    A bug ticket has been created by our team in order to track the issue and work on a fix. If you need help regarding this issue, please reach out to [email protected].

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Major August 12, 2025 Infinite loading when trying to create or update a listening search 4h 31m Conversations data processing (Inbox & Listening)

Started Aug 12, 2025, 12:24 PM UTC· resolved Aug 12, 2025, 04:55 PM UTC

  1. investigating Aug 12, 2025, 12:24 PM UTC

    We are currently investigating the issue

  2. investigating Aug 12, 2025, 12:48 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 12, 2025, 04:55 PM UTC

    This incident has been resolved. Listening searches can now be created and updated again. Thank you for your patience.

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Minor August 12, 2025 "No permissions on social profiles" error when login in 4h 4m Web Application (app.agorapulse.com)

Started Aug 12, 2025, 08:17 AM UTC· resolved Aug 12, 2025, 12:21 PM UTC

  1. investigating Aug 12, 2025, 08:17 AM UTC

    We are currently investigating the issue.

  2. monitoring Aug 12, 2025, 09:53 AM UTC

    A fix has been implemented and we are monitoring the results

  3. resolved Aug 12, 2025, 12:21 PM UTC

    This incident has been resolved.

Read the full incident report →