Resolved after 4 hours 50 minutes, affecting Web Application (app.agorapulse.com), on December 3, 2025.
The issue has been identified and a fix is being implemented.
Affected components
Web Application (app.agorapulse.com)
Update timeline
- investigating Dec 03, 2025, 05:39 AM UTC
We’re aware of an issue where a small number of subscriptions were unintentionally cancelled due to a billing provider error. We’re working with our billing provider to resolve this, and temporary access has been restored for any impacted accounts. No action is required from your side.
- identified Dec 03, 2025, 09:04 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 03, 2025, 10:29 AM UTC
This incident has been resolved.
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