Resolved after 1 day 12 hours, affecting Scheduled posts publishing, on September 23, 2025.
The issue where the Save button could be disabled for some video posts has now been fixed.
Affected components
Update timeline
- investigating Sep 23, 2025, 08:11 PM UTC
We are currently investigating an issue where the Save button may be disabled for some video posts, showing the message: Cannot schedule while retrieving video duration In many cases, reopening the post resolves the problem. As a workaround, you can also duplicate the post for editing and delete the original. We’ll provide further updates as soon as a fix is in place.
- investigating Sep 23, 2025, 08:16 PM UTC
We are continuing to investigate this issue.
- identified Sep 24, 2025, 10:28 AM UTC
The issue has been identified and the team is working on a fix. We will provide further updates as soon as a fix is in place.
- resolved Sep 25, 2025, 08:58 AM UTC
The issue where the Save button could be disabled for some video posts has now been fixed.
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