Agora Pulse incident
Infinite loading when trying to create or update a listening search
Major Vendor's status page →
Resolved after 4 hours 31 minutes, affecting Conversations data processing (Inbox & Listening), on August 12, 2025.
This incident has been resolved. Listening searches can now be created and updated again. Thank you for your patience.
Affected components
Conversations data processing (Inbox & Listening)
Update timeline
- investigating Aug 12, 2025, 12:24 PM UTC
We are currently investigating the issue
- investigating Aug 12, 2025, 12:48 PM UTC
We are continuing to investigate this issue.
- resolved Aug 12, 2025, 04:55 PM UTC
This incident has been resolved. Listening searches can now be created and updated again. Thank you for your patience.
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