Agora Pulse incident

Issue Publishing Posts to TikTok

Resolved after 10 hours 23 minutes, affecting Web Application (app.agorapulse.com) and Scheduled posts publishing, on January 26, 2026.

resolved Jan 26, 2026, 07:15 PM UTC

Publishing to TikTok has returned to normal. If your account lost its connection during the API outage, it will need to be renewed to resume publishing normally. Thank you for your patience.

Started
Jan 26, 2026, 08:52 AM UTC
Resolved
Jan 26, 2026, 07:15 PM UTC
Duration
10h 23m
Detected by Pingoru
Jan 26, 2026, 08:52 AM UTC

Affected components

Web Application (app.agorapulse.com)Scheduled posts publishing

Update timeline

  1. investigating Jan 26, 2026, 08:52 AM UTC

    We are currently investigating this issue.

  2. identified Jan 26, 2026, 10:11 AM UTC

    We have confirmation that the issue comes from TikTok directly, it appears that their API is facing a partial outage. They are actively working on a fix and we are monitoring the situation.

  3. monitoring Jan 26, 2026, 01:47 PM UTC

    Error rates continue to improve. Due to token loss from the TikTok outage, you may need to renew your token to resume publishing.

  4. resolved Jan 26, 2026, 07:15 PM UTC

    Publishing to TikTok has returned to normal. If your account lost its connection during the API outage, it will need to be renewed to resume publishing normally. Thank you for your patience.

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