1E Outage History

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1E had 20 outages in the last 2 years totaling 127h 51m of downtime — averaging 0.8 incidents per month.

There were 20 1E outages since June 10, 2025 totaling 127h 51m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.1e.com

Minor April 28, 2026

Degraded Performance - Managed devices

Detected by Pingoru
Apr 28, 2026, 05:46 AM UTC
Resolved
Apr 28, 2026, 07:18 AM UTC
Duration
1h 32m
Affected: TeamViewer ServicesManagement Console
Timeline · 3 updates
  1. identified Apr 28, 2026, 05:46 AM UTC

    A subset of our users are currently experiencing technical issues with managed devices visibility. Our engineers are working on the issue. We will update our status page with new information as soon as possible.

  2. monitoring Apr 28, 2026, 06:25 AM UTC

    We fixed the issue which caused the degraded performance and can see that it has stabilized. We are continuing to monitor the situation. We will update our status page with new information as soon as possible.

  3. resolved Apr 28, 2026, 07:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 23, 2026

DEX Connectivity issue - UK South 1

Detected by Pingoru
Apr 23, 2026, 06:20 AM UTC
Resolved
Apr 23, 2026, 07:50 AM UTC
Duration
1h 29m
Affected: DEX Platform – UK South 1
Timeline · 4 updates
  1. investigating Apr 23, 2026, 06:20 AM UTC

    A subset of our clients are currently experiencing a connectivity issue when accessing our DEX services. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.

  2. monitoring Apr 23, 2026, 07:14 AM UTC

    We have identified the cause of the issue and applied a fix. Client connections are now restored, and we are closely monitoring to ensure stability.

  3. monitoring Apr 23, 2026, 07:34 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 23, 2026, 07:50 AM UTC

    The issue with the Switches and DEX client connections for UK South 1 has been resolved.

Read the full incident report →

Major April 17, 2026

Managed devices

Detected by Pingoru
Apr 17, 2026, 08:53 AM UTC
Resolved
Apr 17, 2026, 09:56 AM UTC
Duration
1h 3m
Affected: TeamViewer ServicesManagement Console
Timeline · 3 updates
  1. investigating Apr 17, 2026, 08:53 AM UTC

    We are currently investigating an issue that causes managed devices to be missing from the device list.

  2. monitoring Apr 17, 2026, 09:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 17, 2026, 09:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 25, 2026

Issue with TeamViewer license validation

Detected by Pingoru
Mar 25, 2026, 11:50 AM UTC
Resolved
Mar 25, 2026, 12:33 PM UTC
Duration
43m
Affected: TeamViewer ServicesManagement Console
Timeline · 3 updates
  1. investigating Mar 25, 2026, 11:50 AM UTC

    A subset of our users are currently experiencing a pop-up with license validation. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.

  2. monitoring Mar 25, 2026, 12:00 PM UTC

    We fixed the issue with the license validation and we are monitoring the results. Affected users should restart the TeamViewer Service and try again. We will update our status page with new information as soon as possible.

  3. resolved Mar 25, 2026, 12:33 PM UTC

    We fixed the overall issue and all our systems are now functional. Latest after a TeamViewer service restart, the pop-up message should disappear.

Read the full incident report →

Critical March 10, 2026

High load on TeamViewer Services

Detected by Pingoru
Mar 10, 2026, 09:09 AM UTC
Resolved
Mar 10, 2026, 09:50 AM UTC
Duration
40m
Affected: TeamViewer Services
Timeline · 4 updates
  1. investigating Mar 10, 2026, 09:09 AM UTC

    We are currently investigating the issue.

  2. monitoring Mar 10, 2026, 09:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 10, 2026, 09:36 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 10, 2026, 09:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 3, 2026

DEX Client Connectivity issues with West Europe 1

Detected by Pingoru
Mar 03, 2026, 04:01 PM UTC
Resolved
Mar 03, 2026, 07:14 PM UTC
Duration
3h 12m
Affected: DEX Platform – West Europe 1
Timeline · 3 updates
  1. investigating Mar 03, 2026, 04:01 PM UTC

    We are investigating an issue which is causing client disconnections from the West Europe 1 switch infrastructure. Clients will reconnect automatically. We will keep you updated with the status of this issue.

  2. monitoring Mar 03, 2026, 05:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 03, 2026, 07:14 PM UTC

    This incident has now been resolved. No further connectivity issues have been observed.

Read the full incident report →

Minor February 13, 2026

TeamViewer services - degraded performance

Detected by Pingoru
Feb 13, 2026, 11:37 AM UTC
Resolved
Feb 13, 2026, 01:13 PM UTC
Duration
1h 35m
Affected: TeamViewer ServicesManagement ConsoleAPI
Timeline · 3 updates
  1. investigating Feb 13, 2026, 11:37 AM UTC

    We are currently investigating an issue affecting a subset of our users, resulting in slowness of TeamViewer services.

  2. monitoring Feb 13, 2026, 01:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 13, 2026, 01:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 27, 2026

Potential delay when sending product e-mails

Detected by Pingoru
Jan 27, 2026, 10:12 AM UTC
Resolved
Jan 27, 2026, 10:45 AM UTC
Duration
32m
Affected: TeamViewer Services
Timeline · 3 updates
  1. investigating Jan 27, 2026, 10:12 AM UTC

    A subset of our users can experience a delay in product e-mail delivery.

  2. monitoring Jan 27, 2026, 10:30 AM UTC

    We fixed the issue which caused the degraded performance and we are monitoring the results.

  3. resolved Jan 27, 2026, 10:45 AM UTC

    We fixed the degraded performance and all our systems are back online and functional.

Read the full incident report →

Major December 10, 2025

Device groups are not loading

Detected by Pingoru
Dec 10, 2025, 08:59 AM UTC
Resolved
Dec 10, 2025, 11:44 AM UTC
Duration
2h 44m
Affected: TeamViewer Services
Timeline · 3 updates
  1. investigating Dec 10, 2025, 08:59 AM UTC

    We are currently investigating an issue with Device groups not loading.

  2. monitoring Dec 10, 2025, 10:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 10, 2025, 11:44 AM UTC

    We fixed the issue and all our systems are back and functional.

Read the full incident report →

Critical December 5, 2025

TeamViewer Ticketsystem and Community not reachable

Detected by Pingoru
Dec 05, 2025, 08:55 AM UTC
Resolved
Dec 05, 2025, 09:35 AM UTC
Duration
40m
Affected: WebsiteTeamViewer CommunityCustomer PortalTeamViewer Ticketsystem
Timeline · 5 updates
  1. investigating Dec 05, 2025, 08:55 AM UTC

    We are currently investigating this issue.

  2. investigating Dec 05, 2025, 09:03 AM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 05, 2025, 09:09 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Dec 05, 2025, 09:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 05, 2025, 09:35 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 4, 2025

Device groups not loading

Detected by Pingoru
Dec 04, 2025, 10:16 AM UTC
Resolved
Dec 04, 2025, 11:18 AM UTC
Duration
1h 2m
Affected: TeamViewer Services
Timeline · 3 updates
  1. investigating Dec 04, 2025, 10:16 AM UTC

    We are currently investigating an issue with devices not loading within the device groups.

  2. monitoring Dec 04, 2025, 10:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 04, 2025, 11:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 17, 2025

TFA for connections - push notifications incident

Detected by Pingoru
Nov 17, 2025, 04:12 PM UTC
Resolved
Nov 17, 2025, 06:16 PM UTC
Duration
2h 4m
Affected: TeamViewer Services
Timeline · 3 updates
  1. investigating Nov 17, 2025, 04:12 PM UTC

    Push notifications for the TFA for connections may be not received. We will update our status page with new information as soon as possible.

  2. monitoring Nov 17, 2025, 06:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 17, 2025, 06:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 5, 2025

Partnerlist Issue

Detected by Pingoru
Nov 05, 2025, 09:45 AM UTC
Resolved
Nov 05, 2025, 10:08 AM UTC
Duration
23m
Affected: TeamViewer ServicesManagement Console
Timeline · 2 updates
  1. investigating Nov 05, 2025, 09:45 AM UTC

    We are currently investigating an issue with our Partnerlist.

  2. resolved Nov 05, 2025, 10:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 30, 2025

License activation issue

Detected by Pingoru
Oct 30, 2025, 02:46 PM UTC
Resolved
Oct 30, 2025, 03:09 PM UTC
Duration
22m
Affected: TeamViewer Services
Timeline · 2 updates
  1. investigating Oct 30, 2025, 02:46 PM UTC

    We are currently having issues with license activation on some instances. We´re currently investigating this issue.

  2. resolved Oct 30, 2025, 03:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 29, 2025

Web.teamviewer.com unavailable

Detected by Pingoru
Oct 29, 2025, 04:05 PM UTC
Resolved
Oct 29, 2025, 07:43 PM UTC
Duration
3h 37m
Affected: TeamViewer Services
Timeline · 6 updates
  1. investigating Oct 29, 2025, 04:05 PM UTC

    We´re currently facing an issue with our web.teamviewer.com instance. Please use login.teamviewer.com or the local client instead for the time being.

  2. identified Oct 29, 2025, 05:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 29, 2025, 06:16 PM UTC

    Recovery Update: Microsoft expects the affected "Frontdoor" service to begin recovery in approximately 30 minutes. We anticipate WebUI (web.teamviewer.com) will recover shortly after.

  4. monitoring Oct 29, 2025, 07:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Oct 29, 2025, 07:21 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Oct 29, 2025, 07:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 22, 2025

Ticketsystem - Login issue

Detected by Pingoru
Jul 22, 2025, 03:22 PM UTC
Resolved
Jul 22, 2025, 06:57 PM UTC
Duration
3h 34m
Affected: TeamViewer Ticketsystem
Timeline · 4 updates
  1. investigating Jul 22, 2025, 03:22 PM UTC

    We are currently facing an issue with the Login process of our Ticket system.

  2. monitoring Jul 22, 2025, 03:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 22, 2025, 06:57 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 22, 2025, 06:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 3, 2025

TeamViewer Meeting - No Meeting Possible

Detected by Pingoru
Jul 03, 2025, 02:24 PM UTC
Resolved
Jul 03, 2025, 04:00 PM UTC
Duration
1h 35m
Affected: TeamViewer Services
Timeline · 3 updates
  1. investigating Jul 03, 2025, 02:24 PM UTC

    We are currently facing an issue which affects TeamViewer Meeting. Meetings can´t be started currently.

  2. monitoring Jul 03, 2025, 03:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 03, 2025, 04:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 26, 2025

Login issues

Detected by Pingoru
Jun 26, 2025, 01:05 PM UTC
Resolved
Jun 26, 2025, 02:41 PM UTC
Duration
1h 35m
Affected: TeamViewer ServicesManagement Console
Timeline · 3 updates
  1. investigating Jun 26, 2025, 01:05 PM UTC

    We are currently having issues with our Login on some services

  2. monitoring Jun 26, 2025, 01:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 26, 2025, 02:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 10, 2025

Issues with REACH API

Detected by Pingoru
Jun 10, 2025, 07:48 AM UTC
Resolved
Jun 10, 2025, 11:30 AM UTC
Duration
3h 42m
Affected: API
Timeline · 4 updates
  1. investigating Jun 10, 2025, 07:48 AM UTC

    We are currently experiencing a high load on our API servers and are investigating the issue.

  2. identified Jun 10, 2025, 09:20 AM UTC

    We are currently experiencing a high load on our API servers. The issue has been identified and we're looking into it.

  3. monitoring Jun 10, 2025, 09:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 10, 2025, 11:30 AM UTC

    The incident has been resolved and we will continue to monitor the situation closely to prevent further service impact.

Read the full incident report →