1E incident

Ticketsystem - Login issue

Major Resolved View vendor source →

1E experienced a major incident on July 22, 2025 affecting TeamViewer Ticketsystem, lasting 3h 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2025, 03:22 PM UTC
Resolved
Jul 22, 2025, 06:57 PM UTC
Duration
3h 34m
Detected by Pingoru
Jul 22, 2025, 03:22 PM UTC

Affected components

TeamViewer Ticketsystem

Update timeline

  1. investigating Jul 22, 2025, 03:22 PM UTC

    We are currently facing an issue with the Login process of our Ticket system.

  2. monitoring Jul 22, 2025, 03:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 22, 2025, 06:57 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 22, 2025, 06:57 PM UTC

    This incident has been resolved.