1E incident

TeamViewer services - degraded performance

Minor Resolved View vendor source →

1E experienced a minor incident on February 13, 2026 affecting TeamViewer Services and Management Console and 1 more component, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2026, 11:37 AM UTC
Resolved
Feb 13, 2026, 01:13 PM UTC
Duration
1h 35m
Detected by Pingoru
Feb 13, 2026, 11:37 AM UTC

Affected components

TeamViewer ServicesManagement ConsoleAPI

Update timeline

  1. investigating Feb 13, 2026, 11:37 AM UTC

    We are currently investigating an issue affecting a subset of our users, resulting in slowness of TeamViewer services.

  2. monitoring Feb 13, 2026, 01:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 13, 2026, 01:13 PM UTC

    This incident has been resolved.