1E experienced a minor incident on March 3, 2026 affecting DEX Platform – West Europe 1, lasting 3h 12m. The incident has been resolved; the full update timeline is below.
Affected components
DEX Platform – West Europe 1
Update timeline
- investigating Mar 03, 2026, 04:01 PM UTC
We are investigating an issue which is causing client disconnections from the West Europe 1 switch infrastructure. Clients will reconnect automatically. We will keep you updated with the status of this issue.
- monitoring Mar 03, 2026, 05:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 03, 2026, 07:14 PM UTC
This incident has now been resolved. No further connectivity issues have been observed.