1E incident

Degraded Performance - Managed devices

Minor Resolved View vendor source →
Started
Apr 28, 2026, 05:46 AM UTC
Resolved
Apr 28, 2026, 07:18 AM UTC
Duration
1h 32m
Detected by Pingoru
Apr 28, 2026, 05:46 AM UTC

Affected components

TeamViewer ServicesManagement Console

Update timeline

  1. identified Apr 28, 2026, 05:46 AM UTC

    A subset of our users are currently experiencing technical issues with managed devices visibility. Our engineers are working on the issue. We will update our status page with new information as soon as possible.

  2. monitoring Apr 28, 2026, 06:25 AM UTC

    We fixed the issue which caused the degraded performance and can see that it has stabilized. We are continuing to monitor the situation. We will update our status page with new information as soon as possible.

  3. resolved Apr 28, 2026, 07:18 AM UTC

    This incident has been resolved.

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