1E incident

Potential delay when sending product e-mails

Minor Resolved View vendor source →

1E experienced a minor incident on January 27, 2026 affecting TeamViewer Services, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 10:12 AM UTC
Resolved
Jan 27, 2026, 10:45 AM UTC
Duration
32m
Detected by Pingoru
Jan 27, 2026, 10:12 AM UTC

Affected components

TeamViewer Services

Update timeline

  1. investigating Jan 27, 2026, 10:12 AM UTC

    A subset of our users can experience a delay in product e-mail delivery.

  2. monitoring Jan 27, 2026, 10:30 AM UTC

    We fixed the issue which caused the degraded performance and we are monitoring the results.

  3. resolved Jan 27, 2026, 10:45 AM UTC

    We fixed the degraded performance and all our systems are back online and functional.