Zettle experienced a critical incident on July 3, 2025 affecting Denmark and Finland and 1 more component, lasting 4h 48m. The incident has been resolved; the full update timeline is below.
Affected components
DenmarkFinlandGermanyFranceSpain
Update timeline
- identified Jul 03, 2025, 11:16 AM UTC
Some merchants may notice that today's payout is lower than expected. This is due to a technical issue, and we're working with the highest priority to ensure that the missing payments are included in the next scheduled payout. We apologise for the inconvenience and recommend keeping an eye on our Status Page for updates.
- identified Jul 03, 2025, 11:17 AM UTC
We are continuing to work on a fix for this issue.
- resolved Jul 03, 2025, 04:04 PM UTC
This issue has been resolved. All upcoming payouts will be complete again.