Zettle incident

Issues with Product Library

Critical Resolved View vendor source →
Started
Apr 02, 2026, 02:12 PM UTC
Resolved
Apr 02, 2026, 06:27 PM UTC
Duration
4h 15m
Detected by Pingoru
Apr 02, 2026, 02:12 PM UTC

Affected components

UKSwedenNorwayDenmarkFinlandNetherlandsGermanyFranceSpainItalyBrazilMexico

Update timeline

  1. investigating Apr 02, 2026, 02:12 PM UTC

    We are currently experiencing difficulties with the Product Library and are working on implementing a fix as soon as possible. Our merchants will notice a delay in searching for products, and creating new products. Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.

  2. investigating Apr 02, 2026, 06:27 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 02, 2026, 06:27 PM UTC

    This incident has been resolved.

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