Zettle incident

Missing Signature on Receipts - DE

Minor Ongoing View vendor source →

Zettle is currently experiencing a minor incident affecting Germany, which began 1h ago. The vendor's full update timeline is below.

Started
May 24, 2026, 07:40 PM UTC
Resolved
Ongoing
Duration
● 1h 10m
Detected by Pingoru
May 24, 2026, 07:40 PM UTC

Affected components

Germany

Update timeline

  1. investigating May 24, 2026, 07:40 PM UTC

    Some merchants in Germany using Cash Registers may notice that the signature is missing from their receipts. Please be assured that this does not affect your ability to take payments. All receipts created during this incident remain compliant, and all transactions are still captured in the DSFinV-K report, available for tax audits. Our team is actively working on a resolution and will provide an update as soon as possible.