Is Zettle down?

Last checked 12m ago
Current status
Zettle is up

No incidents right now.

  • Official status page: status.zettle.com
  • Checked every 5 minutes
  • 12 components tracked

Zettle is operational right now. Last checked 12m ago; the most recent incident resolved 11h ago.

Real-time Zettle status, recent outages, and incident history: pulled directly from Zettle's official status page at status.zettle.com every 5 minutes. Pingoru tracks 12 Zettle services and has captured 2 incidents in the last 90 days (98.70% uptime). Get email, Slack, Discord, or webhook alerts the moment Zettle reports a new incident, free for 3 monitors, no credit card.

Users who monitor Zettle also follow these eCommerce services: Shopify Stripe PayPal Blackbaud NetSuite Squarespace BigCommerce Cybersource Gorgias PayFast View all 8,000+ providers
Zettle uptime 98.70% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 2h 33m
    Started Oct 30, 2026, 01:52 PM UTC · Resolved Oct 30, 2026, 04:25 PM UTC
    UKSwedenNorwayDenmarkFinlandNetherlandsGermanyFranceSpainItaly
    Timeline · 3 updates
    • identified · Oct 30, 2026, 01:52 PM UTC

      Our support phone lines are currently facing an issue preventing us to receive customer calls. We are working on getting back online as soon as possible. In the meantime, if your query isn't urgent, please write us an email and we will get back to you as soon as we can. https://www.zettle.com/help/contact

    • identified · Oct 30, 2026, 04:24 PM UTC

      We are continuing to work on a fix for this issue.

    • resolved · Oct 30, 2026, 04:25 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 23h 7m
    Started Oct 07, 2026, 05:04 PM UTC · Resolved Oct 08, 2026, 04:12 PM UTC
    UK
    Timeline · 2 updates
    • monitoring · Oct 07, 2026, 05:04 PM UTC

      Yesterday evening, we experienced a network (DNS) issue that stopped some Zettle merchants from taking card payments. We've fully resolved the issue, and we apologise for the disruption. Some merchants may still see errors, because DNS data is cached across the internet and can take time to refresh. If this applies to you, please clear the caches along your whole connection chain: restart your app, card reader, device and router, then switch networks (Wi-Fi or mobile data). If you're a partner, please also flush the OS, server and resolver caches, including Cloudflare and Google. If you're still having problems, please contact support.

    • resolved · Oct 08, 2026, 04:12 PM UTC

      This incident has been resolved

    Latest: This incident has been resolved

Incident record

Since April 2026 · Statuspage by Atlassian · 12 components checked every 5 minutes
51incidents recorded
18last 12 months
2last 90 days
3 daystypical duration, 12 months

The longest incident in the last year, (Android) Issues with accepting Venmo & PayPal QRC payments - US, GB, DE on November 14, 2025, ran for 35 days.

Most affected components, last 12 months

  • Germany11
  • UK11
  • Sweden10
  • France9
  • Finland8

Latest incidents

  • Unable to contact Support team October 30, 2026 · 3 hours · degraded service

    Our support phone lines are currently facing an issue preventing us to receive customer calls. We are working on getting back online as soon as possible. In…

  • DNS incident presenting errors October 7, 2026 · 23 hours · degraded service

    Yesterday evening, we experienced a network (DNS) issue that stopped some Zettle merchants from taking card payments. We've fully resolved the issue, and we…

  • Delayed deposits June 2, 2026 · 3 days · degraded service

    A temporary delay is currently affecting the scheduled payout for June 1st. Some of our merchants will notice a delay in receiving their funds. Please accept…

Outage history

Past 90 days · 2 incidents View full outage history →