Zettle incident

Issues with Paypal connected accounts deposits

Critical Resolved View vendor source →

Zettle experienced a critical incident on February 25, 2026 affecting UK and France, lasting 2d 4h. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2026, 10:24 AM UTC
Resolved
Feb 27, 2026, 02:33 PM UTC
Duration
2d 4h
Detected by Pingoru
Feb 25, 2026, 10:24 AM UTC

Affected components

UKFrance

Update timeline

  1. investigating Feb 25, 2026, 10:24 AM UTC

    We are currently experiencing difficulties with some Paypal connected accounts deposits from February 24th and are working on implementing a fix as soon as possible. Some merchants may see their payout as pending in the Zettle backoffice despite the funds having been processed successfully and without delay.

  2. resolved Feb 27, 2026, 02:33 PM UTC

    This incident has been resolved.