Is Yoti down?
Last checked 4m agoNo incidents right now.
Yoti is operational right now. Last checked 4m ago; the most recent incident resolved 10d ago.
Real-time Yoti status, recent outages, and incident history — pulled directly from Yoti's official status page at https://status.yoti.com every 5 minutes. Pingoru tracks 16 Yoti services and has captured 6 incidents in the last 90 days (96.18% uptime). Get email, Slack, Discord, or webhook alerts the moment Yoti reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Identity verification
Timeline · 4 updates
- investigating · Jul 20, 2026, 09:52 AM UTC
We are currently investigating an issue affecting the Identity verification service. Some customers may experience intermittent performance or downtime.
- monitoring · Jul 20, 2026, 10:21 AM UTC
A fix has been implemented for the Identity verification service(USA) service, and we are seeing signs of recovery. Our team will continue to monitor the system closely to ensure stability before officially resolving the incident.
- resolved · Jul 20, 2026, 10:24 AM UTC
The Identity verification service(USA) service is now fully operational. The incident has been successfully resolved and all systems are stable. Thank you for your patience.
- postmortem · Jul 20, 2026, 11:52 AM UTC
**Monday 20 July 2026 from 09:44 UTC - 10:20 UTC** We recently experienced a temporary disruption affecting our Identity Verification service in the USA. Our Network Operations Centre \(NOC\) quickly identified the root cause as a brief fault within our **l**oad balancing system. While this caused a short outage for some users, our infrastructure team has resolved the issue, and all services have been fully restored to normal operations. We sincerely apologise for any inconvenience this may have caused. We are currently conducting a thorough post-incident review to strengthen our systems and prevent this from happening again.
Latest: **Monday 20 July 2026 from 09:44 UTC - 10:20 UTC** We recently experienced a temporary disruption affecting our Identity Verification service in the USA. Our Network Operations C…
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Timeline · 1 update
- resolved · Jun 25, 2026, 03:52 PM UTC
Resolved: Temporary Performance Degradation with Identity verification service Yesterday, between 09:52 UTC and 12:22 UTC. We identified a performance degradation affecting the Identity verification service. During this window, some customers may have experienced intermittent delays, slower response times, or failed requests when attempting to use the service. Our engineering team immediately investigated the root cause and implemented a fix to restore optimal performance. This incident has been fully resolved, and all core systems are operating at normal capacity. We are conducting a thorough post-mortem to prevent this type of disruption from happening again. Thank you for your patience and understanding as we worked to resolve this.
Latest: Resolved: Temporary Performance Degradation with Identity verification service Yesterday, between 09:52 UTC and 12:22 UTC. We identified a performance degradation affecting the Ide…
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- Age verification
Timeline · 3 updates
- identified · Jun 22, 2026, 04:07 PM UTC
We have identified the root cause of the issues affecting the Age verification service. Our team is actively working on a fix to restore full functionality as quickly as possible.
- resolved · Jun 22, 2026, 04:08 PM UTC
The Age verification service is now fully operational. The incident has been successfully resolved and all systems are stable. Thank you for your patience.
- postmortem · Jun 22, 2026, 04:28 PM UTC
**Monday 22nd June 2026 from 14:52 UTC - 15:10 UTC** We are writing to provide an update regarding a brief service interruption that impacted Yoti systems earlier today. Our monitoring systems alerted us to an elevated error rate within our Age Verification Service. Immediate investigation isolated the issue to a temporary fault in one of our databases, resulting in a brief period of unavailability our users. Our team has fully mitigated the root cause, and all services have returned to normal operating parameters. Please accept our sincere apologies for the impact on your operations. A rigorous post-mortem review is currently underway to safeguard our infrastructure against future recurrences.
Latest: **Monday 22nd June 2026 from 14:52 UTC - 15:10 UTC** We are writing to provide an update regarding a brief service interruption that impacted Yoti systems earlier today. Our monito…
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- Digital IDIdentity verificationUK Post Office In-branch verification (IBV)
Timeline · 5 updates
- investigating · May 19, 2026, 02:43 PM UTC
We are currently experiencing issues with UK post office IBV service.
- identified · May 19, 2026, 03:00 PM UTC
We are currently experiencing issues with Digital ID, Identity verification and UK post office IBV service. Our engineers are working on fix.
- monitoring · May 19, 2026, 03:21 PM UTC
A fix has been implemented and our engineers are monitoring the issue until we declare the incident resolved.
- resolved · May 19, 2026, 03:23 PM UTC
The Digital ID, Identity verification and service is fully operational. This incident has been resolved.
- postmortem · May 19, 2026, 04:54 PM UTC
We are writing to provide an update regarding a temporary service disruption that affected Yoti services earlier today. Our Network Operations Centre \(NOC\) identified a degradation affecting our Digital ID, Identity Verification, and In-Branch Verification \(IBV\) services. A prompt investigation revealed the root cause to be a temporary fault within our network management systems. This issue resulted in a brief period of degraded performance for a number of our users. Our infrastructure team has since resolved the fault, and all services have been fully restored to normal operations. We sincerely apologise for any inconvenience or disruption this incident may have caused. A comprehensive post-incident review is under way to identify system improvements and prevent future recurrences.
Latest: We are writing to provide an update regarding a temporary service disruption that affected Yoti services earlier today. Our Network Operations Centre \(NOC\) identified a degradati…
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Timeline · 2 updates
- monitoring · May 12, 2026, 04:48 PM UTC
We are experiencing a high volume of requests through our systems at the moment, some requests may take longer than normal.
- resolved · May 13, 2026, 11:16 PM UTC
The volume of requests are now back to normal level and all services are functioning correctly.
Latest: The volume of requests are now back to normal level and all services are functioning correctly.
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See the full Yoti outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Yoti outage history →Or sign up free to get alerts when Yoti breaks · 10 free monitors · No credit card
- INC-3796 (P1- High Priority) ResolvedStarted Jul 20, 2026, 09:44 AM UTC · Resolved Jul 20, 2026, 10:20 AM UTC · 35m
- INC-3763 (P2- Medium Priority) ResolvedStarted Jun 24, 2026, 12:30 PM UTC · Resolved Jun 24, 2026, 12:30 PM UTC · —
- INC-3762 (P1 - High Priority) ResolvedStarted Jun 22, 2026, 02:52 PM UTC · Resolved Jun 22, 2026, 03:10 PM UTC · 18m
- INC-3727 (P2- Medium Priority) ResolvedStarted May 19, 2026, 02:43 PM UTC · Resolved May 19, 2026, 03:23 PM UTC · 39m
- High volume of requests ResolvedStarted May 12, 2026, 04:48 PM UTC · Resolved May 13, 2026, 11:16 PM UTC · 1d 6h
- INC-3723 (P1 - High Priority) ResolvedStarted May 10, 2026, 08:12 PM UTC · Resolved May 12, 2026, 03:54 PM UTC · 1d 19h