Is Yoti down?

We are currently experiencing issues with UK post office IBV service.

We are currently experiencing issues with Digital ID, Identity verification and UK post office IBV service. Our engineers are working on fix.

A fix has been implemented and our engineers are monitoring the issue until we declare the incident resolved.

The Digital ID, Identity verification and service is fully operational. This incident has been resolved.

We are writing to provide an update regarding a temporary service disruption that affected Yoti services earlier today. Our Network Operations Centre \(NOC\) identified a degradation affecting our Digital ID, Identity Verification, and In-Branch Verification \(IBV\) services. A prompt investigation revealed the root cause to be a temporary fault within our network management systems. This issue resulted in a brief period of degraded performance for a number of our users. Our infrastructure team has since resolved the fault, and all services have been fully restored to normal operations. We sincerely apologise for any inconvenience or disruption this incident may have caused. A comprehensive post-incident review is under way to identify system improvements and prevent future recurrences.

We are experiencing a high volume of requests through our systems at the moment, some requests may take longer than normal.

The volume of requests are now back to normal level and all services are functioning correctly.

We are experiencing issues with all our services.

we are still experiencing issues with all Yoti services.

we are still experiencing issues with all Yoti services.

we are still experiencing issues with all Yoti services.

we are still experiencing issues with all Yoti services.

we are still experiencing issues with all Yoti services.

We are experiencing issues with all our services.

we are still experiencing issues with all Yoti services.

we are still experiencing issues with all Yoti services.

Service restoration is currently underway for most users. We appreciate your patience as we finalise the fix.

Service restoration is currently underway for most users. We appreciate your patience as we finalize the fix.

Service restoration is currently underway for most users. We appreciate your patience as we finalize the fix.

Service restoration is currently underway for most users. We appreciate your patience as we finalise the fix.

We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.

We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.

We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.

We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.

We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.

We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.

We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.

We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.

We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.

We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.

We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.

We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.

We are aware of an ongoing network-level incident affecting service availability for some customers. Mitigations have been applied and service has been substantially restored, however residual impact may still be observed in the form of intermittent timeouts or degraded performance.

Last night, Yoti experienced a targeted and sustained DDoS (denial of service) attack which impacted availability across parts of the Yoti platform. Our security and engineering teams responded immediately and are working to restore all services. We continue to monitor closely and will keep you informed of any further developments on this page

Last night, Yoti experienced a targeted and sustained DDoS (denial of service) attack which impacted availability across parts of the Yoti platform. Our security and engineering teams responded immediately and are working to restore all services. We continue to monitor closely and will keep you informed of any further developments on this page

Last night, Yoti experienced a targeted and sustained DDoS (denial of service) attack which impacted availability across parts of the Yoti platform. Our security and engineering teams responded immediately and are working to restore all services. We continue to monitor closely and will keep you informed of any further developments on this page.

Last night, Yoti experienced a targeted and sustained DDoS (denial of service) attack which impacted availability across parts of the Yoti platform. Our security and engineering teams responded immediately and are working to restore all services. We continue to monitor closely and will keep you informed of any further developments on this page.

Last night, Yoti experienced a targeted and sustained DDoS (denial of service) attack which impacted availability across parts of the Yoti platform. Our security and engineering teams responded immediately and are working to restore all services. We continue to monitor closely and will keep you informed of any further developments on this page.

Last night, Yoti experienced a targeted and sustained DDoS (denial of service) attack which impacted availability across parts of the Yoti platform. Our security and engineering teams responded immediately and are working to restore all services. We continue to monitor closely and will keep you informed of any further developments on this page.

Last night, Yoti experienced a targeted and sustained DDoS (denial of service) attack which impacted availability across parts of the Yoti platform. Our security and engineering teams responded immediately and are working to restore all services. We continue to monitor closely and will keep you informed of any further developments on this page.

We are still experiencing a targeted and sustained DDoS (Denial of Service) attack which has impacted availability of parts of the Yoti platform. Our security and engineering teams are continuing to work on restoring all services and will keep you informed of further developments on this page.

We are still experiencing a targeted and sustained DDoS (Denial of Service) attack which has impacted availability of parts of the Yoti platform. Our security and engineering teams are continuing to work on restoring all services and will keep you informed of further developments on this page.

We are still experiencing a targeted and sustained DDoS (Denial of Service) attack which has impacted availability of parts of the Yoti platform. Our security and engineering teams are continuing to work on restoring all services and will keep you informed of further developments on this page.

We are still experiencing a targeted and sustained DDoS (Denial of Service) attack which has impacted availability of parts of the Yoti platform. Our security and engineering teams are continuing to work on restoring all services and will keep you informed of further developments on this page.

We are still experiencing a targeted and sustained DDoS (Denial of Service) attack which has impacted availability of parts of the Yoti platform. Our security and engineering teams are continuing to work on restoring all services and will keep you informed of further developments on this page.

We are still experiencing a targeted and sustained DDoS (Denial of Service) attack which has impacted availability of parts of the Yoti platform. Our security and engineering teams are continuing to work on restoring all services and will keep you informed of further developments on this page.

We are still experiencing a targeted and sustained DDoS (Denial of Service) attack which has impacted availability of parts of the Yoti platform. Our security and engineering teams are continuing to work on restoring all services and will keep you informed of further developments on this page.

We are still experiencing a targeted and sustained DDoS (Denial of Service) attack which has impacted availability of parts of the Yoti platform. Our security and engineering teams are continuing to work on restoring all services and will keep you informed of further developments on this page.

We are still experiencing a targeted and sustained DDoS (Denial of Service) attack which has impacted availability of parts of the Yoti platform. Our security and engineering teams are continuing to work on restoring all services and will keep you informed of further developments on this page.

A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. We would like to assure all our customers that this is a Denial of Service attack and all customer data remains secure.

A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.

A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.

A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.

A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information.  While this is causing some connection issues, please be mindful that all user data is safe and unaffected.

A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.

A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.

A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.

A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information.  While this is causing some connection issues, please be mindful that all user data is safe and unaffected.

A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.

A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.

A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information.  While this is causing some connection issues, please be mindful that all user data is safe and unaffected.

A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.

A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information.  While this is causing some connection issues, please be mindful that all user data is safe and unaffected.

A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.

A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.

A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.

A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.

A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.

A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.

A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.

A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.

A targeted and sustained DDoS (Denial of Service) attack continues to affect the Yoti platform. Our security and engineering teams are working alongside our anti DDoS provider to restore services. We are starting to see an improvement in some services and will continue to update this page as soon as we have more information. While this is causing some connection issues, please be mindful that all user data is safe and unaffected.

We have now made significant progress in restoring operational service across the Yoti platform. We are continuing to work on an additional fix and will update shortly.

We have fixed the Digital ID,Identity verification,Age verification,Age estimation, eSignatures, Yoti Hub, Yoti Website, Yoti Password Manager, Yoti Web Account, UK Post Office In-branch verification (IBV), Yoti Verified Calls, Credentials services. Our engineers will monitor the situation until we declare the incident resolved.

Pleased to update that the measures taken have now significantly improved access to Yoti services and we are now actively monitoring the situation.

Pleased to update that the measures taken have now significantly improved access to Yoti services and we are now actively monitoring the situation.

We are pleased to report that all services are currently returning to normal operational levels. Our technical teams have successfully identified and implemented a permanent fix; as a result, core functionality has been restored across our entire product suite. Whilst systems are stable, we are entering a period of extended monitoring. We will be closely tracking all products and user sessions to ensure that performance remains consistent under full load. We intend to officially mark this incident as Resolved once we are confident in the long-term stability of the environment. Should you experience any performance issues, please reach out to our Customer Support Team. We appreciate your patience whilst we worked to restore your service.

All Yoti services have been restored to normal operation. The recent disruption caused by a targeted DDoS attack was resolved through the implementation of enhanced network security and traffic filtering. Our systems are now operating under reinforced protection to ensure continued availability.

**Sunday 10th May 2026 - Tuesday 12th May** We are pleased to confirm that all Yoti services have returned to normal operation following a period of service instability. Starting on the evening of May 10th, our network was targeted by a highly orchestrated and large-scale distributed DDoS attack. This was a coordinated attempt to overwhelm our systems with high volumes of traffic, which resulted in intermittent outages and access issues across our platform. We would like to reassure you that this was a connectivity-based attack. At no point was the integrity of our core systems or your personal data compromised. To resolve the issue and protect against future attacks, we have: * Successfully migrated our network traffic to a global, industry-leading protection service \(Cloudflare\). * Implemented enhanced filtering to block malicious traffic before it reaches our services. * Increased our infrastructure capacity to better handle unexpected traffic spikes. We sincerely apologise for the disruption to your service and thank you for your patience while our teams worked around the clock to resolve this.

We are experiencing issues with the Digital ID, Identity verification, Age verification, Age estimation service.

We have identified the cause of this incident and we are working to restore the Digital ID, Identity verification, Age verification, Age estimation service as soon as possible.

We are continuing to work on a fix for this issue.

We have fixed the Digital ID, Age verification,Identity verification, Age estimation service. Our engineers will monitor the situation until we declare the incident resolved.

The Digital ID, Age verification,Identity verification, Age estimation service is fully operational. This incident has been resolved.

**Thursday 20th April 2026 from 15:45 UTC - 16:13 UTC** Earlier this evening, the Yoti Network Operations Centre \(NOC\) detected a surge in inbound traffic directed at our Digital Identity, Identity Verification, Age Verification, and Age Estimation services. Owing to this spike, customers would have experienced intermittent request timeouts and increased latency whilst attempting to access these services. Our monitoring systems flagged these performance degradations immediately, enabling our engineering teams to pivot to high-priority mitigation. To restore stability, the Infrastructure team executed a two-pronged response: * **Redundancy Deployment:** We successfully brought a secondary Data Centre \(DC\) online to load-balance traffic and ensure geographical redundancy. * **Anycast Activation**: We activated Anycast to distribute traffic globally across both Data Centres, ensuring that no single site bears the full load of the requests. We sincerely apologise for any inconvenience this outage has caused our customers.

We are experiencing issues with the Digital ID, Identity verification, Identity verification portal, Age verification, Age estimation, eSignatures, Yoti Hub, Yoti Website, Yoti Password Manager, Yoti Web Account, UK Post Office In-branch verification (IBV), Yoti Verified Calls services.

We have fixed the Digital ID, Identity verification, Identity verification portal, Age verification, Age estimation, eSignatures, Yoti Hub, Yoti Website, Yoti Password Manager, Yoti Web Account, UK Post Office In-branch verification (IBV), Yoti Verified Calls services. Our engineers will monitor the situation until we declare the incident resolved.

The services Digital ID, Identity verification, Identity verification portal, Age verification, Age estimation, eSignatures, Yoti Hub, Yoti Website, Yoti Password Manager, Yoti Web Account, UK Post Office In-branch verification (IBV), Yoti Verified Calls are fully operational. This incident has been resolved.

A load balancer failure at one of our data centres caused service disruption. Our engineering team identified the issue, rerouted affected traffic to restore services, and subsequently brought the impacted load balancer back to full operation. To prevent recurrence, additional proactive alerting has been implemented to provide earlier warning of similar conditions