Yoti experienced a notice incident on September 28, 2026, lasting 2h 29m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Sep 28, 2026, 03:46 PM UTC
We are currently tracking an issue with a third-party service provider affecting CPF checks. As a result, some customers in Brazil may encounter errors whilst using the Age Verification Service.
- resolved Sep 28, 2026, 06:15 PM UTC
The issue with our third-party service provider affecting CPF checks has been resolved, customers in Brazil should no longer experience errors when using the Age Verification Service.