Yoti incident

INC-3723 (P1 - High Priority)

Critical Ongoing View vendor source →

Yoti is currently experiencing a critical incident affecting Digital ID and Identity verification and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
May 10, 2026, 08:12 PM UTC
Resolved
Ongoing
Duration
● 1h 1m
Detected by Pingoru
May 10, 2026, 08:12 PM UTC

Affected components

Digital IDIdentity verificationIdentity verificationAge verificationIdentity verification portalAge estimationAge verificationAge estimationeSignaturesYoti HubYoti WebsiteYoti Password ManagerYoti Web AccountUK Post Office In-branch verification (IBV)Yoti Verified CallsCredentials

Update timeline

  1. investigating May 10, 2026, 08:12 PM UTC

    We are experiencing issues with all our services.

  2. investigating May 10, 2026, 08:41 PM UTC

    we are still experiencing issues with all Yoti services.

  3. investigating May 10, 2026, 09:11 PM UTC

    we are still experiencing issues with all Yoti services.