WiscNet Outage History
WiscNet major outage · 1 active incident View live status →Pingoru has recorded 629 incidents for WiscNet: 629 in the last 12 months and 293 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 71 | 713 of 720 (99%) |
| May 2026 | 58 | 458 of 744 (62%) |
| June 2026 | 112 | 512 of 720 (71%) |
| July 2026 | 116 | 708 of 744 (95%) |
| August 2026 | 99 | 714 of 744 (96%) |
| September 2026 | 100 | 720 of 720 (100%) |
| October 2026 | 71 | 477 of 591 (81%) |
Incidents, newest first
Major September 1, 2026 Racine SD Traffic Alarms - 2284865 8d 15h Racine Unified School District
Started Sep 01, 2026, 12:17 AM UTC· resolved Sep 09, 2026, 04:10 PM UTC
- investigating Sep 01, 2026, 12:17 AM UTC
Hello, At 6:45 pm cst we noticed traffic alarms on this circuit. Can you please check your equipment? Please reach out with any questions. Thanks,
- investigating Sep 01, 2026, 01:34 AM UTC
Hello, We are not seeing any issue on our network, we were wondering if you could reboot your equipment to see if that clears the traffic alarm. Please reach out to us if you have any questions. Thanks,
- resolved Sep 09, 2026, 04:10 PM UTC
This incident has been resolved.
- postmortem Sep 09, 2026, 04:12 PM UTC
Date & Time of Incident: 8/31 at 6:45 PM Duration: 15.4 hours Technician\(s\): Ben L Review Date: 9/9/26 Brief Summary: Handoff port Te0/0/2 seen as down Root Cause: unknown
Critical August 31, 2026 #2284852 - WiscNet - Mass outage 3h 57m CESA 8, Gillett School District, Wabeno Area School District
Started Aug 31, 2026, 10:56 PM UTC· resolved Sep 01, 2026, 02:53 AM UTC
- investigating Aug 31, 2026, 10:56 PM UTC
Hello, We've detected an outage on your service starting around 5:48PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761. Thank you,
- resolved Sep 01, 2026, 02:53 AM UTC
Hello, Services restored around 6:35PM. Thank you,
Critical August 28, 2026 [2283769] Northland College - 2398 - Down – Northland College
Started Aug 28, 2026, 03:27 PM UTC· resolved Aug 28, 2026, 03:27 PM UTC
- resolved Aug 28, 2026, 03:27 PM UTC
Hello, Starting at 12:50am CT 8/29 the WiscNet NOC has observed a loss of connection to our device on site for the Northland College. We were reaching out to verify if there was any maintenance work being done at the school that may of caused this.
- postmortem Aug 28, 2026, 03:28 PM UTC
Date & Time of Incident: 12:50 AM CST 8/28 Duration: 351 Technician\(s\): Johnathon Laun, Fue Khang Review Date: 8/28 Brief Summary: Alarms came in at 12:50 AM. Alarms cleared at 6:41 AM. Charter advised they were still swapping an optic for it. Optic was swapped and charter was complete with maintenance on this circuit at 9:30 AM. Root Cause: Un-Notified Maintenance.
Critical August 28, 2026 [2283833] Rhinelander School District | Handoff Port Down 3h 15m Rhinelander School District
Started Aug 28, 2026, 01:34 PM UTC· resolved Aug 28, 2026, 04:50 PM UTC
- investigating Aug 28, 2026, 01:34 PM UTC
Hello, We are currently observing no receive light from the handoff port 0/0/2 for Rhinelander School District. Current Transmit dBm is -2.4dBm. Please verify light levels being received, and light levels being sent to the handoff port, as well as verifying cabling, and let us know if you need any further assistance.
- resolved Aug 28, 2026, 04:50 PM UTC
Hello, We observe restoration of receive light to handoff port as of 10:02 AM. Feel free to reach out to the WiscNet NOC if any further assistance is needed.
Critical August 28, 2026 [2283802] Rhinelander School District - Handoff port down – Rhinelander School District
Started Aug 28, 2026, 12:38 PM UTC· resolved Aug 28, 2026, 12:38 PM UTC
- resolved Aug 28, 2026, 12:38 PM UTC
Hello, Starting at 5:23am CT 8/28 the WiscNet NOC has observed the handoff port go down on our device at the Rhinelander School District. We ask that you confirm there is no maintenance occurring on site that would cause this port to go down. You can reach the WiscNet NOC at \(608\) 442-6761, option 1. As of 6:58am CT we have lost access to our device on site completely. Thank you, Hello, We are seeing this device as back up as of 7:14am CT. We will be closing out this status page now.
Critical August 28, 2026 2283630 | Lake Country School District (400531) - Down 2h 7m Lake Country School District
Started Aug 28, 2026, 02:09 AM UTC· resolved Aug 28, 2026, 04:16 AM UTC
- investigating Aug 28, 2026, 02:09 AM UTC
The WiscNet NOC has lost access to our device for Lake Country School District at 8:58PM CDT 8/27/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 621.
- investigating Aug 28, 2026, 04:15 AM UTC
Site restored at 10:05PM CDT 8/27/2026. After further investigation, we observed the on-site device to go down due to power. Timestamps: 8:58PM - 10:05PM CDT 8/27/2026 Outage Duration: 67 minutes RFO: Power
- resolved Aug 28, 2026, 04:16 AM UTC
This incident has been resolved.
Critical August 27, 2026 2283457 - Gresham School District - Router Unreachable 17h 7m Gresham School District
Started Aug 27, 2026, 06:06 PM UTC· resolved Aug 28, 2026, 11:14 AM UTC
- investigating Aug 27, 2026, 06:06 PM UTC
Hello, The WiscNet NOC has lost access to our device for the Gresham School District at 12:47PM CDT 8/27/2026 and are investigating. To assist with our investigation, please verify power to your site and the network equipment, then contact the WiscNet NOC at [email protected] or by phone at 608-442-6761. Thank you,
- resolved Aug 28, 2026, 11:14 AM UTC
We are seeing service restored as of 2:19am CT. We will be closing out the status page now.
- postmortem Aug 28, 2026, 11:20 AM UTC
Date & Time of Incident: 12:47pm CT 8/27 Duration: 812 Minutes Technician\(s\): Devin Harris, Johnathon Laun Review Date: 8/28 Brief Summary: Site went down at 12:47pm Root Cause: Seems to be due to a fiber cut on the providers end as the NOC observed OSPF alarms on the uplink port of the switch
Critical August 26, 2026 [2282384] Bangor School District - Router Unreachable 17h 41m Bangor School District
Started Aug 26, 2026, 08:18 PM UTC· resolved Aug 27, 2026, 02:00 PM UTC
- identified Aug 26, 2026, 08:18 PM UTC
Hello, The WiscNet NOC has lost access to our device for Bangor School District at 3:05pm. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0103. If you have any additional questions, please contact WiscNet NOC.
- identified Aug 26, 2026, 08:22 PM UTC
Hello, GLS has opened a ticket based on network alarms they have received and are investigating. Their ticket number is 12374360.
- resolved Aug 27, 2026, 02:00 PM UTC
Hello, The WiscNet NOC observed all alarms clear and we can now reach our equipment onsite.
- postmortem Aug 27, 2026, 02:01 PM UTC
Date & Time of Incident:`8/27/26 3:05pm ` Duration:`5 hours, 15 minutes ` Technician\(s\):` Payton` Review Date: 8/27/26 Brief Summary: WiscNet NOC lost access to our equipment at Bangor School District
Critical August 26, 2026 [2282256] Gresham School District - Router Unreachable 5h 45m Gresham School District
Started Aug 26, 2026, 04:34 PM UTC· resolved Aug 26, 2026, 10:20 PM UTC
- identified Aug 26, 2026, 04:34 PM UTC
Hello, At 11:18, the WiscNet NOC lost access to our device at Gresham School District and are investigating. Are there any known work at the site that would impact the circuit?
- resolved Aug 26, 2026, 10:20 PM UTC
Hello, thank you for reaching out to WiscNet. Per our discussion, earlier today power was taken out causing the outage we observed. We now see the site restore at 5:14PM CDT. If there are any questions, please reach out to the WiscNet NOC and reference ticket 2282256 for this incident.
Critical August 26, 2026 [2282097] Port Edwards School District Site Down 3h 41m Port Edwards School District
Started Aug 26, 2026, 11:21 AM UTC· resolved Aug 26, 2026, 03:03 PM UTC
- investigating Aug 26, 2026, 11:21 AM UTC
Hello, The WiscNet NOC has lost access to our device for Port Edwards School District at 6:10 am on 8/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1347. If you have any additional questions, please contact WiscNet NOC. Thank you,
- resolved Aug 26, 2026, 03:03 PM UTC
This incident has been resolved.
- postmortem Aug 26, 2026, 03:04 PM UTC
Date & Time of Incident: 6:10 AM 8/26/2026 Duration: 120 Technician\(s\): Connor Felton, Fue Khang Review Date: 8/26/2026 Brief Summary: Alarms came in for sit at 6:10 AM and cleared at 8:10 AM. Device check showed a low uptime. Root Cause: Loss of power.
Major August 25, 2026 Milwaukee Core Router - Outage | 2281701 22h 10m Algoma School District, All Saints Catholic School - Berlin Area, Arrowhead UHS School District, Bellin College Inc and 96 more
Started Aug 25, 2026, 06:16 PM UTC· resolved Aug 26, 2026, 04:26 PM UTC
- monitoring Aug 25, 2026, 06:16 PM UTC
Summary: two line cards in a downtown Milwaukee core router crashed at the same time. They automatically recovered and our technicians are working with the vendor to determine the root cause of the outage. 2026-08-25 11:03:14 CDT - outage start time 2026-08-25 11:07:37 CDT - outage end time 2026-08-25 11:24 CDT - high priority ticket created with the router vendor
- monitoring Aug 25, 2026, 09:13 PM UTC
An additional router line card in Madison is impacted and we've updated the case to critical with the router vendor for next steps. Summary: three router line cards, two in Milwaukee and one in Madison, have crashed and rebooted today. They automatically recovered and our technicians are working with the vendor to determine the root cause of the outage. 2026-08-25 11:03:14 CDT - outage start time 2026-08-25 11:07:37 CDT - outage end time 2026-08-25 11:24 CDT - high priority ticket created with the router vendor 2026-08-25 15:45 CDT - ticket escalated and set to critical due to lack of response from the vendor 2026-08-25 15:54 CDT - second router added to the router vendor ticket
- monitoring Aug 25, 2026, 10:36 PM UTC
The router vendor has identified a software bug and has recommended a configuration workaround that we have applied. We will be evaluating alternative code trains while this mitigation is in place. There is no expected impact at this time. 2026-08-25 11:03:14 CDT - outage start time 2026-08-25 11:07:37 CDT - outage end time 2026-08-25 11:24 CDT - high priority ticket created with the router vendor 2026-08-25 15:45 CDT - ticket escalated and set to critical due to lack of response from the vendor 2026-08-25 15:54 CDT - second router added to the router vendor ticket 2026-08-25 17:25 CDT - vendor confirmed a software bug and a mitigation 2026-08-25 17:35 CDT - mitigation applied to the all routers impacted by this bug
- resolved Aug 26, 2026, 04:26 PM UTC
This incident has been resolved.
- postmortem Aug 26, 2026, 04:31 PM UTC
Date & Time of Incident: 11:03 AM 8/25/2026 Duration: 5 minutes Technician\(s\): Carter Jensen Review Date: 8/26/2026 Brief Summary: Alarms came in for sit at 11:03 AM and cleared at 10:08 AM. Three router line cards, two in Milwaukee and one in Madison failed. Root Cause: Software bug on equipment
Critical August 25, 2026 [2281752] Shawano School District - Down 14d 22h Shawano School District
Started Aug 25, 2026, 05:52 PM UTC· resolved Sep 09, 2026, 04:33 PM UTC
- investigating Aug 25, 2026, 05:52 PM UTC
Hello, The WiscNet NOC has lost access to our device for the Shawano School District at 12:22PM CDT 8/25/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2481. If you have any additional questions, please contact WiscNet NOC at [email protected] or by phone at 608-442-6761. Thank you, WiscNet
- investigating Aug 27, 2026, 04:40 PM UTC
Hello, GLS is waiting on Layer 1 verification. Please reach out to GLS for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2481. Kind regards, Wiscnet
- investigating Aug 27, 2026, 07:12 PM UTC
Hello, The transport to the Wiscnet device has restored, but we are still seeing minimal traffic on the handoff port. We see the handoff port up, but keep alive traffic from the school. We recommend checking the cable and rebooting the onsite devices. Kind regards,
- resolved Sep 09, 2026, 04:33 PM UTC
This incident has been resolved.
- postmortem Sep 09, 2026, 04:34 PM UTC
Date & Time of Incident: 8/25/2026 at 12:22PM CDT Duration: 45.02 hours Technician\(s\): Devin/Brett Review Date: 9/9/26 Brief Summary: Device came into alarm, logs point to a network issue Root Cause: Network Event
Critical August 25, 2026 Oconto Falls Public School District - 400356 - Down 3h 38m Oconto Falls Public School District
Started Aug 25, 2026, 05:06 PM UTC· resolved Aug 25, 2026, 08:45 PM UTC
- investigating Aug 25, 2026, 05:06 PM UTC
We observed alarms indicating a loss of connection to your site at Oconto Falls Public School District - 400356. We have reached out to the last mile provider and have opened a ticket 70848799 with them. Please verify power and equipment on site. If possible, please power cycle equipment on site. If you have any questions, please contact WiscNet NOC.
- resolved Aug 25, 2026, 08:45 PM UTC
This incident has been resolved.
- postmortem Aug 25, 2026, 08:46 PM UTC
Date & Time of Incident: 11:35 PM CST 8/25/2026 Duration: 125 Technician\(s\): Fue Khang Review Date: 8/25/2026 Brief Summary: Port bounced from 11:35 AM to 12:40 AM at roughly 10 minute intervals. It would stay up for 2 minutes at a time. LMP device was rebooted and circuit stabilized. Root Cause: Provider equipment.
Critical August 25, 2026 Chilton School District - Down | 2281698 1d 3h Chilton School District
Started Aug 25, 2026, 04:34 PM UTC· resolved Aug 26, 2026, 08:32 PM UTC
- investigating Aug 25, 2026, 04:34 PM UTC
Hello, The WiscNet NOC has lost access to the member handoff port on our device at the Chilton School District at 11:07AM CDT. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 265. If you have any additional questions, please contact WiscNet NOC at [email protected] or by phone at 608-442-6761. Thank you, WiscNet
- investigating Aug 26, 2026, 06:09 PM UTC
Hello, We are still seeing this site down at this time. Please verify power to your site and equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 265. If you have any additional questions, please contact WiscNet NOC at [email protected] or by phone at 608-442-6761. Thank you, WiscNet
- resolved Aug 26, 2026, 08:32 PM UTC
This incident has been resolved.
- postmortem Aug 26, 2026, 08:32 PM UTC
Services restored at 1:12PM CDT 8/26/2026
Critical August 25, 2026 [2281671] Mishicot School District - 400561 - Down – Mishicot School District
Started Aug 25, 2026, 04:16 PM UTC· resolved Aug 25, 2026, 04:16 PM UTC
- resolved Aug 25, 2026, 04:16 PM UTC
We have been advised by GLS/TEACH of a loss of connection to your device on site at Mishicot School District - 400561. Please verify power and equipment on site. GLS/TEACH is currently investigating this issue. Your current GLS/TEACH ticket number is **12371932** **.** If you need further assistance, please reach out to GLS/TEACH tech support, If you have any questions, please reach out to WiscNet NOC.
- postmortem Aug 25, 2026, 04:17 PM UTC
Date & Time of Incident: 10:29 AM CST 8/25/2026 Duration: 6 Technician\(s\): Fue Khang Review Date: 8/25/2026 Brief Summary: Notified by GLS regarding ping dropping at 10:29 AM. Notified ping restored at 10:34 AM Root Cause: Network port down.
Critical August 25, 2026 [2281641] Crivitz School District - 400479 - Down –
Started Aug 25, 2026, 03:36 PM UTC· resolved Aug 25, 2026, 03:36 PM UTC
- resolved Aug 25, 2026, 03:36 PM UTC
GLS/TEACH notified us of a network event at **Crivitz School District.** They are currently investigating this issue. Please verify power and equipment to your site. GLS/TEACH has opened ticket **12371861** for this incident. If you need further support, please contact the GLS/TEACH tech support. If you have any further questions, please reach out to the WiscNet NOC.
- postmortem Aug 25, 2026, 03:36 PM UTC
Date & Time of Incident: 9:44 AM 8/25/2023 Duration: 39 Technician\(s\): Fue Khang Review Date: 8/25/2026 Brief Summary: Notified by GLS about down site at 9:44 AM. Received notification of internal issue being resolved at 10:23 AM. Root Cause: Customer premise equipment.
Critical August 25, 2026 [2281645] Woodruff J1 School District - 400674 - Down 3h 28m Woodruff J1 School District
Started Aug 25, 2026, 03:30 PM UTC· resolved Aug 25, 2026, 06:59 PM UTC
- identified Aug 25, 2026, 03:30 PM UTC
We have been advised by GLS/TEACH of a loss of connection to your device on site at Arbor Vitae Woodruff School - **400674.** Please verify power and equipment on site. GLS/TEACH is currently investigating this issue. Your current GLS/TEACH ticket number is **12371867.** If you need further assistance, please reach out to GLS/TEACH tech support, If you have any questions, please reach out to WiscNet NOC.
- identified Aug 25, 2026, 06:18 PM UTC
We have been advised by GLS/TEACH of a loss of connection to your device on site at Arbor Vitae Woodruff School - **400674.** Please verify power and equipment on site. GLS/TEACH is currently investigating this issue. Your current GLS/TEACH ticket number is **12372157.** If you need further assistance, please reach out to GLS/TEACH tech support, If you have any questions, please reach out to WiscNet NOC.
- resolved Aug 25, 2026, 06:59 PM UTC
This incident has been resolved.
- postmortem Aug 25, 2026, 06:59 PM UTC
Date & Time of Incident: 9:49 AM CST 8/25/2026 Duration: 10 Technician\(s\): Fue Khang Review Date: 8/26/2026 Brief Summary: GLS notified of loss of ping at 9:49 AM CST. this initially cleared at 9:54 AM CST. GLS then notified of loss of ping at 12:49 PM CST and cleared again at 12:54 PM CST. Root Cause: GLS did not provide a reason for outage.
Critical August 25, 2026 [2281653] Gresham School District - Down 9h Gresham School District
Started Aug 25, 2026, 03:29 PM UTC· resolved Aug 26, 2026, 12:30 AM UTC
- identified Aug 25, 2026, 03:29 PM UTC
Hello, The WiscNet NOC has lost access to our device for Gresham School District at 8/20/2026 10:21:52 PM and are investigating. To assist with our investigation, please verify power to your site and the network equipment, then contact the WiscNet NOC at [email protected]__ or by phone at 608-442-6761. Thank you,
- resolved Aug 26, 2026, 12:30 AM UTC
This incident has been resolved.
Critical August 25, 2026 [2281518] Shawano School District - Member Handoff Down 4h 30m Shawano School District
Started Aug 25, 2026, 01:28 PM UTC· resolved Aug 25, 2026, 05:59 PM UTC
- investigating Aug 25, 2026, 01:28 PM UTC
Hello, The Wiscnet NOC is observing low traffic on the member handoff connection facing Shawano School District's equipment on 8/24 starting at 4:00 PM. Please let us know if you are aware of work occurring onsite impacting this connection. If not verify power to your equipment onsite. Thank you,
- resolved Aug 25, 2026, 05:59 PM UTC
Hello, A new incident has been created to track an outage that is currently impacting the Shawano School District. We will be closing out this incident and sending out updates via the new incident. You can reference the new incident with ticket ID #2281752. Thank you,
- postmortem Aug 25, 2026, 05:59 PM UTC
Site went down so we opened a new incident to track the outage. GLS is currently investigating. Closing this incident page
Critical August 25, 2026 [2281385] - WiscNet - Multiple Sites - Down 1d 5h Dodgeville School District, Ithaca School District, River Valley School District
Started Aug 25, 2026, 06:20 AM UTC· resolved Aug 26, 2026, 12:11 PM UTC
- investigating Aug 25, 2026, 06:20 AM UTC
Starting at 1:05am the WiscNet NOC observed a loss of connection to the below school districts. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. Teach IDs are below: River Valley Area School District: 1567 Ithaca Area School District: 1446 Dodgeville Area School District: 368 If you have any other issues please contact the WiscNet NOC.
- investigating Aug 25, 2026, 02:43 PM UTC
A ticket has been opened up with the last mile provider and they are currently investigating.
- resolved Aug 26, 2026, 12:11 PM UTC
As of 2:48pm CT 8/25 the WiscNet NOC has observed connection restore to the school districts. We will be closing out our status page now.
- postmortem Aug 26, 2026, 12:11 PM UTC
Date & Time of Incident: 1:06am 8/25 Duration: 822 minutes Technician\(s\): Johnathon Laun, Devin Harris, Dylan Trott Review Date: 8/26 Brief Summary: We observed 3 sites go down at the same time, all 3 seemed to be related Root Cause: Seems to be due to a fiber cut as they all restored at roughly the same time, due to either OSPF or BGP restoring
Critical August 24, 2026 [2280949] Luxemburg School District - Down – Luxemburg-Casco School District
Started Aug 24, 2026, 11:57 AM UTC· resolved Aug 24, 2026, 11:57 AM UTC
- resolved Aug 24, 2026, 11:57 AM UTC
Hello, At 6:04 AM CST we noticed r-luxemburgsd go down. We will work on opening an investigation with our provider. We will provide further updates as we receive them. Hello, We have opened an investigation with our provider. We will provide further information when we receive further detail on their findings. Hello, We're seeing services restored as of 6:45 AM. Our provider has bounced their end of the circuit and observed services restore afterwards. If you have any questions or see persisting issues please reach out to us.
Critical August 21, 2026 [2280233] La Crosse Public Library - Down 1h 58m La Crosse Public Library
Started Aug 21, 2026, 03:25 PM UTC· resolved Aug 21, 2026, 05:24 PM UTC
- identified Aug 21, 2026, 03:25 PM UTC
Hello, At 9:57am, the WiscNet NOC lost access to our device at Lacrosse Public Library. Please verify power and equipment onsite.
- resolved Aug 21, 2026, 05:24 PM UTC
Hello, The WiscNet NOC has observed all alarms clear.
- postmortem Aug 21, 2026, 05:26 PM UTC
Date & Time of Incident:`8/21/26 9:57am ` Duration:` 88 minutes` Technician\(s\):` Payton` Review Date: 8/21/26 Brief Summary: WiscNet NOC observed a loss of connection for La Crosse Public Library.
Critical August 21, 2026 [2279631] Shawano School District - 400620 - Down – Shawano School District
Started Aug 21, 2026, 01:27 PM UTC· resolved Aug 21, 2026, 01:27 PM UTC
- resolved Aug 21, 2026, 01:27 PM UTC
The WiscNet NOC has observed a loss of connection at the handoff port for Shawano School District at 8:40 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2481. If you have any additional questions, please contact WiscNet NOC.
Critical August 21, 2026 [2280108] PhilipsSD - 40058 - Down 3h 58m Phillips School District
Started Aug 21, 2026, 12:07 PM UTC· resolved Aug 21, 2026, 04:06 PM UTC
- investigating Aug 21, 2026, 12:07 PM UTC
The WiscNet NOC has lost access to our device for Philips Area School District at 6:35am CT 8/21. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1324. If you have any additional questions, please contact WiscNet NOC.
- resolved Aug 21, 2026, 04:06 PM UTC
Hello, The WiscNet NOC observed alarms clear and services restore for Philips Area School School at 7:17 AM Central
- postmortem Aug 21, 2026, 04:06 PM UTC
Date & Time of Incident: 8/21 6:35 AM Central Duration: 42 Minutes Technician\(s\): Marcus Review Date: 8/21 Root Cause: loss of power Brief Summary: We lost access to our onsite device for the Philips Area School District at 6:35 AM Central. After our onsite device was power cycled, our device came back online at 7:17 AM Central restoring the service.
Critical August 21, 2026 [2280059] Marathon City School District Site Down 2h 34m Marathon City School District
Started Aug 21, 2026, 08:03 AM UTC· resolved Aug 21, 2026, 10:38 AM UTC
- investigating Aug 21, 2026, 08:03 AM UTC
Hello, The WiscNet NOC has lost access to our device for Marathon City School District at 2:41 am on 8/21. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 933. Thank you,
- resolved Aug 21, 2026, 10:38 AM UTC
This incident has been resolved.