WiscNet incident

2283457 - Gresham School District - Router Unreachable

Critical Resolved View vendor source →

WiscNet experienced a critical incident on August 27, 2026 affecting Gresham School District, lasting 17h 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2026, 06:06 PM UTC
Resolved
Aug 28, 2026, 11:14 AM UTC
Duration
17h 7m
Detected by Pingoru
Aug 27, 2026, 06:06 PM UTC

Affected components

Gresham School District

Update timeline

  1. investigating Aug 27, 2026, 06:06 PM UTC

    Hello, The WiscNet NOC has lost access to our device for the Gresham School District at 12:47PM CDT 8/27/2026 and are investigating. To assist with our investigation, please verify power to your site and the network equipment, then contact the WiscNet NOC at [email protected] or by phone at 608-442-6761. Thank you,

  2. resolved Aug 28, 2026, 11:14 AM UTC

    We are seeing service restored as of 2:19am CT. We will be closing out the status page now.

  3. postmortem Aug 28, 2026, 11:20 AM UTC

    Date & Time of Incident: 12:47pm CT 8/27 Duration: 812 Minutes Technician\(s\): Devin Harris, Johnathon Laun Review Date: 8/28 Brief Summary: Site went down at 12:47pm Root Cause: Seems to be due to a fiber cut on the providers end as the NOC observed OSPF alarms on the uplink port of the switch