WiscNet experienced a critical incident on August 25, 2026 affecting Dodgeville School District and Ithaca School District and 1 more component, lasting 1d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 25, 2026, 06:20 AM UTC
Starting at 1:05am the WiscNet NOC observed a loss of connection to the below school districts. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. Teach IDs are below: River Valley Area School District: 1567 Ithaca Area School District: 1446 Dodgeville Area School District: 368 If you have any other issues please contact the WiscNet NOC.
- investigating Aug 25, 2026, 02:43 PM UTC
A ticket has been opened up with the last mile provider and they are currently investigating.
- resolved Aug 26, 2026, 12:11 PM UTC
As of 2:48pm CT 8/25 the WiscNet NOC has observed connection restore to the school districts. We will be closing out our status page now.
- postmortem Aug 26, 2026, 12:11 PM UTC
Date & Time of Incident: 1:06am 8/25 Duration: 822 minutes Technician\(s\): Johnathon Laun, Devin Harris, Dylan Trott Review Date: 8/26 Brief Summary: We observed 3 sites go down at the same time, all 3 seemed to be related Root Cause: Seems to be due to a fiber cut as they all restored at roughly the same time, due to either OSPF or BGP restoring