WiscNet incident

[2281518] Shawano School District - Member Handoff Down

Critical Resolved View vendor source →

WiscNet experienced a critical incident on August 25, 2026 affecting Shawano School District, lasting 4h 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 01:28 PM UTC
Resolved
Aug 25, 2026, 05:59 PM UTC
Duration
4h 30m
Detected by Pingoru
Aug 25, 2026, 01:28 PM UTC

Affected components

Shawano School District

Update timeline

  1. investigating Aug 25, 2026, 01:28 PM UTC

    Hello, The Wiscnet NOC is observing low traffic on the member handoff connection facing Shawano School District's equipment on 8/24 starting at 4:00 PM. Please let us know if you are aware of work occurring onsite impacting this connection. If not verify power to your equipment onsite. Thank you,

  2. resolved Aug 25, 2026, 05:59 PM UTC

    Hello, A new incident has been created to track an outage that is currently impacting the Shawano School District. We will be closing out this incident and sending out updates via the new incident. You can reference the new incident with ticket ID #2281752. Thank you,

  3. postmortem Aug 25, 2026, 05:59 PM UTC

    Site went down so we opened a new incident to track the outage. GLS is currently investigating. Closing this incident page