WiscNet incident

[2283833] Rhinelander School District | Handoff Port Down

Critical Resolved View vendor source →

WiscNet experienced a critical incident on August 28, 2026 affecting Rhinelander School District, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2026, 01:34 PM UTC
Resolved
Aug 28, 2026, 04:50 PM UTC
Duration
3h 15m
Detected by Pingoru
Aug 28, 2026, 01:34 PM UTC

Affected components

Rhinelander School District

Update timeline

  1. investigating Aug 28, 2026, 01:34 PM UTC

    Hello, We are currently observing no receive light from the handoff port 0/0/2 for Rhinelander School District. Current Transmit dBm is -2.4dBm. Please verify light levels being received, and light levels being sent to the handoff port, as well as verifying cabling, and let us know if you need any further assistance.

  2. resolved Aug 28, 2026, 04:50 PM UTC

    Hello, We observe restoration of receive light to handoff port as of 10:02 AM. Feel free to reach out to the WiscNet NOC if any further assistance is needed.