WiscNet incident

[2282097] Port Edwards School District Site Down

Critical Resolved View vendor source →

WiscNet experienced a critical incident on August 26, 2026 affecting Port Edwards School District, lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 11:21 AM UTC
Resolved
Aug 26, 2026, 03:03 PM UTC
Duration
3h 41m
Detected by Pingoru
Aug 26, 2026, 11:21 AM UTC

Affected components

Port Edwards School District

Update timeline

  1. investigating Aug 26, 2026, 11:21 AM UTC

    Hello, The WiscNet NOC has lost access to our device for Port Edwards School District at 6:10 am on 8/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1347. If you have any additional questions, please contact WiscNet NOC. Thank you,

  2. resolved Aug 26, 2026, 03:03 PM UTC

    This incident has been resolved.

  3. postmortem Aug 26, 2026, 03:04 PM UTC

    Date & Time of Incident: 6:10 AM 8/26/2026 Duration: 120 Technician\(s\): Connor Felton, Fue Khang Review Date: 8/26/2026 Brief Summary: Alarms came in for sit at 6:10 AM and cleared at 8:10 AM. Device check showed a low uptime. Root Cause: Loss of power.