WiscNet incident

[2282384] Bangor School District - Router Unreachable

Critical Resolved View vendor source →

WiscNet experienced a critical incident on August 26, 2026 affecting Bangor School District, lasting 17h 41m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 08:18 PM UTC
Resolved
Aug 27, 2026, 02:00 PM UTC
Duration
17h 41m
Detected by Pingoru
Aug 26, 2026, 08:18 PM UTC

Affected components

Bangor School District

Update timeline

  1. identified Aug 26, 2026, 08:18 PM UTC

    Hello, The WiscNet NOC has lost access to our device for Bangor School District at 3:05pm. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0103. If you have any additional questions, please contact WiscNet NOC.

  2. identified Aug 26, 2026, 08:22 PM UTC

    Hello, GLS has opened a ticket based on network alarms they have received and are investigating. Their ticket number is 12374360.

  3. resolved Aug 27, 2026, 02:00 PM UTC

    Hello, The WiscNet NOC observed all alarms clear and we can now reach our equipment onsite.

  4. postmortem Aug 27, 2026, 02:01 PM UTC

    Date & Time of Incident:`8/27/26 3:05pm ` Duration:`5 hours, 15 minutes ` Technician\(s\):` Payton` Review Date: 8/27/26 Brief Summary: WiscNet NOC lost access to our equipment at Bangor School District