WiscNet experienced a critical incident on August 25, 2026 affecting Chilton School District, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 25, 2026, 04:34 PM UTC
Hello, The WiscNet NOC has lost access to the member handoff port on our device at the Chilton School District at 11:07AM CDT. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 265. If you have any additional questions, please contact WiscNet NOC at [email protected] or by phone at 608-442-6761. Thank you, WiscNet
- investigating Aug 26, 2026, 06:09 PM UTC
Hello, We are still seeing this site down at this time. Please verify power to your site and equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 265. If you have any additional questions, please contact WiscNet NOC at [email protected] or by phone at 608-442-6761. Thank you, WiscNet
- resolved Aug 26, 2026, 08:32 PM UTC
This incident has been resolved.
- postmortem Aug 26, 2026, 08:32 PM UTC
Services restored at 1:12PM CDT 8/26/2026