WiscNet experienced a critical incident on August 21, 2026 affecting Phillips School District, lasting 3h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 21, 2026, 12:07 PM UTC
The WiscNet NOC has lost access to our device for Philips Area School District at 6:35am CT 8/21. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1324. If you have any additional questions, please contact WiscNet NOC.
- resolved Aug 21, 2026, 04:06 PM UTC
Hello, The WiscNet NOC observed alarms clear and services restore for Philips Area School School at 7:17 AM Central
- postmortem Aug 21, 2026, 04:06 PM UTC
Date & Time of Incident: 8/21 6:35 AM Central Duration: 42 Minutes Technician\(s\): Marcus Review Date: 8/21 Root Cause: loss of power Brief Summary: We lost access to our onsite device for the Philips Area School District at 6:35 AM Central. After our onsite device was power cycled, our device came back online at 7:17 AM Central restoring the service.