Wealthsimple Outage History

Wealthsimple is up right now

There were 3 Wealthsimple outages since February 13, 2026 totaling 90h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.wealthsimple.com

Minor April 1, 2026

Prepaid Mastercard Issues | Problèmes de carte Mastercard prépayée

Detected by Pingoru
Apr 01, 2026, 11:12 PM UTC
Resolved
Apr 02, 2026, 12:06 AM UTC
Duration
54m
Affected: Physical Card
Timeline · 2 updates
  1. investigating Apr 01, 2026, 11:12 PM UTC

    Some prepaid Mastercard transactions are currently being declined due to a technical delay. A fix has been implemented and we're monitoring the results.

  2. resolved Apr 02, 2026, 12:06 AM UTC

    This has been resolved. Ce problème a été résolu.

Read the full incident report →

Major April 1, 2026

Account login issues | Problème de connexion aux comptes

Detected by Pingoru
Apr 01, 2026, 03:28 PM UTC
Resolved
Apr 02, 2026, 12:16 PM UTC
Duration
20h 48m
Affected: Account Login
Timeline · 5 updates
  1. investigating Apr 01, 2026, 03:28 PM UTC

    Some clients are having trouble logging into their accounts. We're working on a fix. Certains clientes ont de la difficulté à se connecter à leurs comptes. Nous travaillons à résoudre le problème.

  2. monitoring Apr 01, 2026, 03:39 PM UTC

    A fix has been implemented and we are monitoring the results. Un correctif a été mis en place et nous en assurons le suivi.

  3. monitoring Apr 01, 2026, 03:39 PM UTC

    We are continuing to monitor for any further issues. Nous continuons de surveiller d'éventuels problèmes supplémentaires.

  4. monitoring Apr 01, 2026, 05:03 PM UTC

    We are continuing to monitor for any further issues. Nous continuons de surveiller d'éventuels problèmes supplémentaires.

  5. resolved Apr 02, 2026, 12:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 13, 2026

Account service issues | Problèmes liés aux services de comptes

Detected by Pingoru
Feb 13, 2026, 10:05 PM UTC
Resolved
Feb 16, 2026, 06:33 PM UTC
Duration
2d 20h
Affected: Physical CardAccount OpeningVirtual Card
Timeline · 4 updates
  1. investigating Feb 13, 2026, 10:05 PM UTC

    Account opening, closing, and agreement signing are experiencing intermittent issues, causing delays and failures. We're working on a fix. L'ouverture de compte, la fermeture de compte et la signature d'ententes subissent des retards intermittents ou échouent. Nous travaillons à résoudre le problème.

  2. investigating Feb 14, 2026, 02:56 AM UTC

    We are continuing to investigate this issue. We will share another update as soon as we have new information. Notre équipe examine présentement la situation. Nous partagerons une autre mise à jour dès que nous aurons de nouvelles informations.

  3. monitoring Feb 14, 2026, 05:49 PM UTC

    A fix has been implemented and we're monitoring the results. We will share another update as soon as we have new information. Un correctif a été mis en place et nous en assurons le suivi. Nous partagerons une autre mise à jour dès que nous aurons de nouvelles informations.

  4. resolved Feb 16, 2026, 06:33 PM UTC

    This has been resolved. Ce problème a été résolu.

Read the full incident report →

Looking to track Wealthsimple downtime and outages?

Pingoru polls Wealthsimple's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Wealthsimple reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Wealthsimple alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Wealthsimple for free

5 free monitors · No credit card required