Wealthsimple incident

Order status delayed | Statuts des ordres retardés

Minor Resolved View vendor source →

Wealthsimple experienced a minor incident on September 28, 2026 affecting Trade and Orders, lasting 6h 47m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 01:01 PM UTC
Resolved
Sep 28, 2026, 07:48 PM UTC
Duration
6h 47m
Detected by Pingoru
Sep 28, 2026, 01:01 PM UTC

Affected components

Trade and Orders

Update timeline

  1. investigating Sep 28, 2026, 01:01 PM UTC

    Order submissions are currently unavailable. We’re working on a fix. La soumission d'ordres n'est pas disponible en ce moment. Nous travaillons à résoudre le problème.

  2. identified Sep 28, 2026, 02:27 PM UTC

    Some orders are still pending. We are working on a fix . Certaines commandes sont toujours en attente. Nous travaillons à régler la situation.

  3. monitoring Sep 28, 2026, 06:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 28, 2026, 07:48 PM UTC

    This incident has been resolved.