Wealthsimple incident

Account login issues | Problème de connexion aux comptes

Resolved after 20 hours 48 minutes, affecting Account Login, on April 1, 2026.

monitoring Apr 01, 2026, 08:03 PM UTC

We are continuing to monitor for any further issues. Nous continuons de surveiller d'éventuels problèmes supplémentaires.

Started: Apr 01, 2026, 03:28 PM UTC
Resolved: Apr 02, 2026, 12:16 PM UTC
Duration: 20h 48m
Detected by Pingoru: Apr 01, 2026, 03:28 PM UTC

Affected components

Account Login

Update timeline

investigating Apr 01, 2026, 03:28 PM UTC

Some clients are having trouble logging into their accounts. We're working on a fix. Certains clientes ont de la difficulté à se connecter à leurs comptes. Nous travaillons à résoudre le problème.
monitoring Apr 01, 2026, 03:39 PM UTC

A fix has been implemented and we are monitoring the results. Un correctif a été mis en place et nous en assurons le suivi.
monitoring Apr 01, 2026, 05:39 PM UTC

We are continuing to monitor for any further issues. Nous continuons de surveiller d'éventuels problèmes supplémentaires.
monitoring Apr 01, 2026, 08:03 PM UTC

We are continuing to monitor for any further issues. Nous continuons de surveiller d'éventuels problèmes supplémentaires.
resolved Apr 02, 2026, 12:16 PM UTC

This incident has been resolved.

Your product runs on more than Wealthsimple

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.