Wealthsimple incident
Account login issues | Problème de connexion aux comptes
Affected components
Update timeline
- investigating Apr 01, 2026, 03:28 PM UTC
Some clients are having trouble logging into their accounts. We're working on a fix. Certains clientes ont de la difficulté à se connecter à leurs comptes. Nous travaillons à résoudre le problème.
- monitoring Apr 01, 2026, 03:39 PM UTC
A fix has been implemented and we are monitoring the results. Un correctif a été mis en place et nous en assurons le suivi.
- monitoring Apr 01, 2026, 03:39 PM UTC
We are continuing to monitor for any further issues. Nous continuons de surveiller d'éventuels problèmes supplémentaires.
- monitoring Apr 01, 2026, 05:03 PM UTC
We are continuing to monitor for any further issues. Nous continuons de surveiller d'éventuels problèmes supplémentaires.
- resolved Apr 02, 2026, 12:16 PM UTC
This incident has been resolved.
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