Wealthsimple incident

Prepaid Mastercard issues | Problème affectant la carte prépayée Mastercard

Major Resolved View vendor source →

Wealthsimple experienced a major incident on October 19, 2026 affecting Physical Card and Virtual Card, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2026, 05:16 PM UTC
Resolved
Oct 19, 2026, 07:39 PM UTC
Duration
2h 23m
Detected by Pingoru
Oct 19, 2026, 05:16 PM UTC

Affected components

Physical CardVirtual Card

Update timeline

  1. investigating Oct 19, 2026, 05:16 PM UTC

    Spending and other card features are currently unavailable. We're working on a fix. Les achats et les autres fonctionnalités de la carte sont actuellement indisponibles. Nous travaillons à régler le problème.

  2. monitoring Oct 19, 2026, 06:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 19, 2026, 07:39 PM UTC

    This incident has been resolved.