Wealthsimple incident

Digital Wallet Issue | Problème avec le portefeuille numérique

Minor Resolved View vendor source →

Wealthsimple experienced a minor incident on August 17, 2026 affecting Physical Card and Virtual Card, lasting 2d 2h. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2026, 08:06 PM UTC
Resolved
Aug 19, 2026, 10:42 PM UTC
Duration
2d 2h
Detected by Pingoru
Aug 17, 2026, 08:06 PM UTC

Affected components

Physical CardVirtual Card

Update timeline

  1. identified Aug 17, 2026, 08:06 PM UTC

    Adding a virtual prepaid Mastercard to Apple Wallet or Google Wallet is currently unavailable. We’ve identified the issue and are working on a fix. L'ajout d'une carte prépayée Mastercard virtuelle au Portefeuille d'Apple ou au Google Wallet est actuellement indisponible. Nous avons identifié la cause et travaillons à un correctif.

  2. monitoring Aug 19, 2026, 04:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 19, 2026, 10:42 PM UTC

    This has been resolved Ceci a été résolu