Wealthsimple incident

Live chat issues | Problèmes avec le clavardage en direct

Notice Resolved View vendor source →

Wealthsimple experienced a notice incident on May 19, 2026, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 03:09 PM UTC
Resolved
May 19, 2026, 04:12 PM UTC
Duration
1h 3m
Detected by Pingoru
May 19, 2026, 03:09 PM UTC

Update timeline

  1. investigating May 19, 2026, 03:09 PM UTC

    We're experiencing technical issues with our chat service. We're working on a fix. Call 1-855-255-9038 for support. Nous éprouvons des problèmes techniques avec notre service de clavardage. Nous travaillons sur une solution. Appelez le 1-855-255-9038 pour obtenir de l'aide.

  2. resolved May 19, 2026, 04:12 PM UTC

    This incident has been resolved.