Wealthsimple incident

Prepaid Mastercard Issues | Problèmes de carte Mastercard prépayée

Resolved after 54 minutes, affecting Physical Card, on April 1, 2026.

investigating Apr 01, 2026, 11:12 PM UTC

Some prepaid Mastercard transactions are currently being declined due to a technical delay. A fix has been implemented and we're monitoring the results.

Started: Apr 01, 2026, 11:12 PM UTC
Resolved: Apr 02, 2026, 12:06 AM UTC
Duration: 54m
Detected by Pingoru: Apr 01, 2026, 11:12 PM UTC

Affected components

Physical Card

Update timeline

investigating Apr 01, 2026, 11:12 PM UTC

Some prepaid Mastercard transactions are currently being declined due to a technical delay. A fix has been implemented and we're monitoring the results.
resolved Apr 02, 2026, 12:06 AM UTC

This has been resolved. Ce problème a été résolu.

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