Wealthsimple incident

Prepaid Mastercard Issues | Problèmes de carte Mastercard prépayée

Minor Resolved View vendor source →

Wealthsimple experienced a minor incident on April 1, 2026 affecting Physical Card, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 11:12 PM UTC
Resolved
Apr 02, 2026, 12:06 AM UTC
Duration
54m
Detected by Pingoru
Apr 01, 2026, 11:12 PM UTC

Affected components

Physical Card

Update timeline

  1. investigating Apr 01, 2026, 11:12 PM UTC

    Some prepaid Mastercard transactions are currently being declined due to a technical delay. A fix has been implemented and we're monitoring the results.

  2. resolved Apr 02, 2026, 12:06 AM UTC

    This has been resolved. Ce problème a été résolu.