Viedoc had 32 outages in the last 2 years totaling 4h 39m of downtime — averaging 1.3 incidents per month.
There were 32 Viedoc outages since June 18, 2024 totaling 4h 39m of downtime. Each is summarised below — incident details, duration, and resolution information.
Due to an unforeseen issue with a TLS certificate roll-over procedure, an unscheduled maintenance window had to be implemented between 9:20 -- 10:00 UTC (18:20 -- 19.00 JST). We apologize for any inconvenience this might have incurred.
We are currently investigating this issue.
This incident has been resolved.
Between 00:00 and 07:50 CET on 2024-06-26, there were issues with loading Viedoc Reports, preventing it from loading properly for studies using the EU instance. This was resolved on 07:50 CET.
Viedoc Reports temporarily unavailable on the EU instance. We are currently investigating the issue.
VIedoc Reports is now available again.
Updated release schedule for Viedoc 4.79. The release is planned for August/September on the JP instance.