Vetta Online Outage History

There were 6 Vetta Online outages since February 10, 2026 totaling 7h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.vetta.online

Minor May 3, 2026

Incident - Selective international traffic disruption - 03/05

Detected by Pingoru: May 03, 2026, 10:24 AM UTC
Resolved: May 03, 2026, 10:46 AM UTC
Duration: 21m

Affected: DSL InternetIP TransitUFB InternetRBI InternetFixed WirelessRural Wireless InternetLTE Mobile DataWeb HostingCloud Servers

Timeline · 3 updates

investigating May 03, 2026, 10:24 AM UTC

Our team are currently investigating a disruption to some international traffic paths, which appears to be an issue with an upstream transit provider. Updates to follow.
monitoring May 03, 2026, 10:38 AM UTC

Affected traffic has been moved to alternate paths and service has been restored. Initial analysis was correct in that a transit provider was distributing routes, but traffic was unable to pass. Team is monitoring for any additional impacts before resolution.
resolved May 03, 2026, 10:46 AM UTC

No further impacts have been identified since traffic paths have been moved. An incident has been raised with the affected transit provider for them to advise once their network is restored to normal function. We apologise for any inconvenience caused.

Read the full incident report →

Minor April 9, 2026

Incident - Sydney traffic increased latency - 09/04

Detected by Pingoru: Apr 09, 2026, 08:08 AM UTC
Resolved: Apr 09, 2026, 09:30 AM UTC
Duration: 1h 22m

Affected: DSL InternetIP TransitUFB InternetRBI InternetFixed WirelessRural Wireless InternetLTE Mobile Data

Timeline · 4 updates

identified Apr 09, 2026, 08:08 AM UTC

Due to an ongoing upstream vendor issue, there is currently increased latency to/from traffic destined to or through our Sydney network PoP. Our NOC is monitoring this closely, and have also engaged the impacted vendor’s NOC for further information/investigation, which will be used in conjunction with our own monitoring for any further actions which our team may take as part of this incident response. Next update as new information becomes available or on status change.
identified Apr 09, 2026, 08:14 AM UTC

Vendor NOC has confirmed issue has been identified within their network and is under action.
monitoring Apr 09, 2026, 09:06 AM UTC

We are observing latency starting to restore to normal levels following NOC intervention. We are continuing to monitor to ensure resolution. Next update on status change or resolution confirmation.
resolved Apr 09, 2026, 09:30 AM UTC

Latency and backhaul pathing for traffic transiting our Sydney network PoP has been restored to normal levels, and this incident is now resolved. We apologise for any inconvenience caused.

Read the full incident report →

Minor March 31, 2026

Incident - Credit Card Payments - 01/04

Detected by Pingoru: Mar 31, 2026, 07:35 PM UTC
Resolved: Mar 31, 2026, 08:20 PM UTC
Duration: 45m

Affected: Website & Portal

Timeline · 3 updates

identified Mar 31, 2026, 07:35 PM UTC

We are aware of an issue being experienced with our credit card payment gateway provider, resulting in some customers being unable to make credit card payments through the portal, or are receiving credit card payment failure emails for automated payments. Our gateway provider has been notified and we are awaiting their resolution. Next update on status change.
identified Mar 31, 2026, 07:50 PM UTC

Our gateway vendor has identified the issue and is working to resolve now. ETR 20~30 minutes.
resolved Mar 31, 2026, 08:20 PM UTC

Issue has been resolved, and credit card processing is now completing as normal. Failed automated recurring charges are in the process of being retried. We apologise for any inconvenience or confusion caused.

Read the full incident report →

Minor February 22, 2026

Incident - 23/02 - Degraded DC connectivity

Detected by Pingoru: Feb 22, 2026, 06:54 PM UTC
Resolved: Feb 22, 2026, 07:41 PM UTC
Duration: 46m

Affected: IP TransitVoIP Phone ServicesWeb HostingCloud Servers

Timeline · 3 updates

investigating Feb 22, 2026, 06:54 PM UTC

Our team are currently investigating a connectivity issue at one of our datacentre sites, which may be impacting services based at this location. We’re continuing to investigate and will update as we continue investigations and isolate the problem. We apologise for any inconvenience caused.
monitoring Feb 22, 2026, 07:14 PM UTC

Services are now appearing stable and are under monitoring observation. At this stage, it appears as though only our internal monitoring observability was impacted, and not customer services. Our team are continuing to look through logs.
resolved Feb 22, 2026, 07:41 PM UTC

No further occurrences or irregular observations have been detected. Impacted device was within our management network, and we do not believe customer services were impacted by this incident.