Resolved after 46 minutes, affecting IP Transit and VoIP Phone Services and 1 more, on February 22, 2026.
No further occurrences or irregular observations have been detected. Impacted device was within our management network, and we do not believe customer services were impacted by this incident.
Affected components
Update timeline
- investigating Feb 22, 2026, 06:54 PM UTC
Our team are currently investigating a connectivity issue at one of our datacentre sites, which may be impacting services based at this location. We’re continuing to investigate and will update as we continue investigations and isolate the problem. We apologise for any inconvenience caused.
- monitoring Feb 22, 2026, 07:14 PM UTC
Services are now appearing stable and are under monitoring observation. At this stage, it appears as though only our internal monitoring observability was impacted, and not customer services. Our team are continuing to look through logs.
- resolved Feb 22, 2026, 07:41 PM UTC
No further occurrences or irregular observations have been detected. Impacted device was within our management network, and we do not believe customer services were impacted by this incident.
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