Resolved after 19 minutes, affecting DSL Internet and IP Transit and 1 more, on June 30, 2026.
Engineers have identified the cause of this disruption to a firmware bug. Maintenance is being planned to complete updates on two network elements and will be posted on our status page once confirmed. We apologise for any inconvenience caused.
Affected components
Update timeline
- investigating Jun 30, 2026, 04:19 AM UTC
Some customers may be experiencing an interruption or degradation of connectivity. Our team are investigating.
- monitoring Jun 30, 2026, 04:23 AM UTC
Affected connectivity has been restored, or is restoring. The team are continuing their investigations.
- resolved Jun 30, 2026, 04:39 AM UTC
Engineers have identified the cause of this disruption to a firmware bug. Maintenance is being planned to complete updates on two network elements and will be posted on our status page once confirmed. We apologise for any inconvenience caused.
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