Vetta Online incident

Degradation - International connectivity - 28/05

Minor Resolved View vendor source →

Vetta Online experienced a minor incident on May 27, 2026 affecting DSL Internet and IP Transit and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 02:24 PM UTC
Resolved
May 27, 2026, 03:05 PM UTC
Duration
41m
Detected by Pingoru
May 27, 2026, 02:24 PM UTC

Affected components

DSL InternetIP TransitUFB InternetRBI InternetFixed WirelessRural Wireless InternetLTE Mobile DataVoIP Phone ServicesWeb HostingCloud Servers

Update timeline

  1. investigating May 27, 2026, 02:24 PM UTC

    Some customers may be experiencing degraded international connectivity. Our team are investigating and updates to follow.

  2. monitoring May 27, 2026, 02:48 PM UTC

    Issue has been isolated to an upstream transit path, which has now been temporarily removed from our network. Affected destinations, seemingly Europe-specific are now functioning.

  3. resolved May 27, 2026, 03:05 PM UTC

    Issue has been confirmed as major congestion within a single transit providers network. This provider has been temporarily removed from our network and traffic re-routed, which has resolved affected traffic destinations. We apologise for any inconvenience.