Resolved after 2 hours 5 minutes, affecting Cloud Servers, on August 13, 2026.
Incident has been resolved and further preventative measures have been taken. Maintenance will be announced soon to complete changes in response to this incident and its subsequent root cause investigation. We apologise for any inconvenience caused.
Affected components
Update timeline
- investigating Aug 13, 2026, 12:10 AM UTC
A connectivity disruption is currently being experienced to some hosted customer cloud servers, and our team is investigating.
- monitoring Aug 13, 2026, 12:11 AM UTC
Connectivity has been restored and the team are monitoring.
- resolved Aug 13, 2026, 02:15 AM UTC
Incident has been resolved and further preventative measures have been taken. Maintenance will be announced soon to complete changes in response to this incident and its subsequent root cause investigation. We apologise for any inconvenience caused.
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