Very Good Security Outage History

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Very Good Security had 16 outages in the last 2 years totaling 106h 47m of downtime, averaging 0.7 incidents per month.

There were 16 Very Good Security outages since May 1, 2026 totaling 106h 47m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.verygoodsecurity.com

Minor September 7, 2026

Delayed webhook notifications

Detected by Pingoru
Sep 07, 2026, 02:44 PM UTC
Resolved
Sep 07, 2026, 09:09 PM UTC
Duration
6h 24m
Affected: Card Management PlatformEcho Server (Echo Server — Live US)Echo Server (Echo Server — Sandbox US)
Timeline · 9 updates

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Minor September 1, 2026

Sandbox Environment Service Disruption

Detected by Pingoru
Sep 01, 2026, 07:10 PM UTC
Resolved
Sep 01, 2026, 08:17 PM UTC
Duration
1h 6m
Affected: Card Management PlatformNetwork TokensAccount UpdaterCard Attributes3DSHTTP ProxySFTP ProxyVault APIPlatform InsightsTCP ProxyManaged File TokenizationEcho ServerEcho Server (Echo Server — Sandbox US)
Timeline · 7 updates

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Minor August 28, 2026

CMP Service Issue

Detected by Pingoru
Aug 28, 2026, 02:55 PM UTC
Resolved
Aug 28, 2026, 04:09 PM UTC
Duration
1h 13m
Affected: Card Management PlatformEcho Server (Echo Server — Live US)
Timeline · 5 updates

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Minor August 24, 2026

Webhooks are being delayed

Detected by Pingoru
Aug 24, 2026, 10:03 AM UTC
Resolved
Aug 25, 2026, 07:53 AM UTC
Duration
21h 49m
Affected: Platform InsightsEcho Server (Echo Server — Live US)Echo Server (Echo Server — Live EU)
Timeline · 21 updates

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Major July 23, 2026

Service Disruption – EU Environment

Detected by Pingoru
Jul 23, 2026, 11:03 PM UTC
Resolved
Jul 24, 2026, 03:30 AM UTC
Duration
4h 26m
Affected: HTTP ProxySFTP ProxyVault APIAdmin DashboardPlatform InsightsTCP ProxyCollect SDKShow SDKEcho ServerEcho Server (Echo Server — Live EU)
Timeline · 11 updates

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Minor May 8, 2026

AWS us-east-1 Instability

Detected by Pingoru
May 08, 2026, 12:56 AM UTC
Resolved
May 08, 2026, 11:49 PM UTC
Duration
22h 52m
Affected: Card Management PlatformNetwork TokensAccount UpdaterCard Attributes3DSHTTP ProxySFTP ProxyVault APIAdmin DashboardPlatform InsightsTCP ProxyCollect SDKShow SDKShow SDK (Show SDK — Live AP)Managed File TokenizationEcho ServerEcho Server (Echo Server — Live US)Echo Server (Echo Server — Live EU)Echo Server (Echo Server — Sandbox US)
Timeline · 11 updates

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Minor May 5, 2026

VGS Dashboard Log Delivery Delay

Detected by Pingoru
May 05, 2026, 10:40 PM UTC
Resolved
May 06, 2026, 02:16 AM UTC
Duration
3h 36m
Affected: Platform InsightsEcho Server (Echo Server — Live US)Echo Server (Echo Server — Live EU)Echo Server (Echo Server — Sandbox US)
Timeline · 4 updates
  1. investigating May 05, 2026, 10:40 PM UTC

    We are investigating a delay in log delivery to the VGS Dashboard. Our engineering team has been notified and is actively looking into the issue. We appreciate your patience as we resolve this.

  2. investigating May 05, 2026, 10:47 PM UTC

    We are investigating a delay in log delivery to the VGS Dashboard. Our engineering team has been notified and is actively looking into the issue. We appreciate your patience as we resolve this.

  3. investigating May 05, 2026, 11:41 PM UTC

    Our engineering team is continuing to investigate the log delivery delay affecting the VGS Dashboard. We are actively working to restore delivery times to normal levels and will share another update shortly.

  4. monitoring May 06, 2026, 01:07 AM UTC

    The log delivery delays on the VGS Dashboard have been mitigated. We are now seeing logs flowing to the dashboard, and we are monitoring the service as it continues to stabilize and catch up. Thank you for your patience.

Read the full incident report →