Very Good Security incident
Sandbox Environment Service Disruption
Very Good Security experienced a minor incident on September 1, 2026 affecting Card Management Platform and Network Tokens and 1 more component, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 01, 2026, 07:10 PM UTC
We are currently experiencing a service disruption affecting all services in our sandbox environment. This issue is limited to the sandbox only — production services remain unaffected. Our team is actively investigating and working to restore full functionality as quickly as possible. We will share our next update within 45 minutes. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Microsoft Teams Enter your Microsoft Teams webhook. View Instructions Email address for managing subscription Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription
- investigating Sep 01, 2026, 07:10 PM UTC
We are currently experiencing a service disruption affecting all services in our sandbox environment. This issue is limited to the sandbox only — production services remain unaffected. Our team is actively investigating and working to restore full functionality as quickly as possible. We will share our next update within 45 minutes.
- identified Sep 01, 2026, 07:28 PM UTC
The issue affecting the VGS sandbox environment services has been identified. Our engineering team is actively working to mitigate the impact and restore normal performance as quickly as possible. We will share our next update within 45 minutes.
- identified Sep 01, 2026, 07:28 PM UTC
The issue affecting the VGS sandbox environment services has been identified. Our engineering team is actively working to mitigate the impact and restore normal performance as quickly as possible. We will share our next update within 45 minutes.
- monitoring Sep 01, 2026, 07:58 PM UTC
The sandbox environment services have returned to normal performance. Our team will continue monitoring closely to confirm full stability before marking this incident as resolved. We'll share a final update once resolution is confirmed.
- monitoring Sep 01, 2026, 07:58 PM UTC
The sandbox environment services have returned to normal performance. Our team will continue monitoring closely to confirm full stability before marking this incident as resolved. We'll share a final update once resolution is confirmed.
- resolved Sep 01, 2026, 08:17 PM UTC
The issue affecting sandbox environment services has been resolved. All services are fully stable and operating normally. Thank you for your patience while we worked through this.