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We are currently experiencing a service disruption affecting the VGS EU environment. Our engineering team is actively investigating the root cause and working to restore normal operations as quickly as possible. We will provide another update as soon as more information becomes available. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Microsoft Teams Enter your Microsoft Teams webhook. View Instructions Email address for managing subscription Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription

We are currently experiencing a service disruption affecting the VGS EU environment. Our engineering team is actively investigating the root cause and working to restore normal operations as quickly as possible. We will provide another update as soon as more information becomes available.

The issue affecting VGS EU environment services has been identified. VGS engineering team is actively working on mitigating the impact and restoring normal performance as quickly as possible. We will share another update once mitigation is complete or new details are available.

The issue affecting VGS EU environment services has been identified. VGS engineering team is actively working on mitigating the impact and restoring normal performance as quickly as possible. We will share another update once mitigation is complete or new details are available.

The VGS engineering team is continuing to actively work on mitigating the impact and restoring normal performance as quickly as possible. We will share another update once mitigation is complete or as new details become available.

The VGS engineering team is continuing to actively work on mitigating the impact and restoring normal performance as quickly as possible. We will share another update once mitigation is complete or as new details become available.

The Vault API for the EU environment has been successfully restored. The VGS engineering team is continuing with restoration for all remaining impacted services to bring the environment back to full performance. We will share another update within the next hour or as soon as new details become available.

The Vault API for the EU environment has been successfully restored. The VGS engineering team is continuing with restoration for all remaining impacted services to bring the environment back to full performance. We will share another update within the next hour or as soon as new details become available.

All services for the EU environment have been successfully restored. We are currently monitoring system stability to ensure full recovery. Thank you for your continued patience.

All services for the EU environment have been successfully restored. We are currently monitoring system stability to ensure full recovery. Thank you for your continued patience.

After close monitoring, we have confirmed that all services for the EU environment are stable and operating normally. No further issues have been observed.

We are currently investigating an issue affecting Mastercard Network Token Notifications. Notifications for token activation, updates, deletions, and suspensions may be delayed. All other card networks continue to operate normally. We will provide updates as more information becomes available. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Microsoft Teams Enter your Microsoft Teams webhook. View Instructions Email address for managing subscription Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription

We are currently investigating an issue affecting Mastercard Network Token Notifications. Notifications for token activation, updates, deletions, and suspensions may be delayed. All other card networks continue to operate normally. We will provide updates as more information becomes available.

We are continuing our investigation into this issue and have confirmed with the network that it requires further review by their team. Mastercard Network Token Notifications for token activation, updates, deletions, and suspensions continue to be delayed. We are working closely with the network to resolve this and will provide another update as soon as we have more information.

We are continuing our investigation into this issue and have confirmed with the network that it requires further review by their team. Mastercard Network Token Notifications for token activation, updates, deletions, and suspensions continue to be delayed. We are working closely with the network to resolve this and will provide another update as soon as we have more information.

Our teams have identified the root cause of this issue, and the network team is currently working on a fix. We are monitoring the situation closely and will provide another update as progress is made on deploying the fix.

Our teams have identified the root cause of this issue, and the network team is currently working on a fix. We are monitoring the situation closely and will provide another update as progress is made on deploying the fix.

The network team has successfully deployed the fix, and we are seeing Mastercard Network Token Notifications return to normal levels. Notifications for token activation, updates, deletions, and suspensions are processing as expected, and we have not observed any further delays since the deployment. Our team will continue to monitor the service closely to ensure continued stability.

The network team has successfully deployed the fix, and we are seeing Mastercard Network Token Notifications return to normal levels. Notifications for token activation, updates, deletions, and suspensions are processing as expected, and we have not observed any further delays since the deployment. Our team will continue to monitor the service closely to ensure continued stability.

After an extended period of close monitoring, we have confirmed that the issue affecting Mastercard Network Token Notifications is fully resolved.

We are currently investigating a partial degradation of the SFTP Proxy and Managed File Tokenization services on the VGS Sandbox. Users may experience intermittent latency, timeouts, or failed connections when making SFTP proxy requests in the Sandbox environment. Our engineering team is actively diagnosing the root cause to restore full performance. We will provide updates as more information becomes available. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Microsoft Teams Enter your Microsoft Teams webhook. View Instructions Email address for managing subscription Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription

We are currently investigating a partial degradation of the SFTP Proxy and Managed File Tokenization services on the VGS Sandbox. Users may experience intermittent latency, timeouts, or failed connections when making SFTP proxy requests in the Sandbox environment. Our engineering team is actively diagnosing the root cause to restore full performance. We will provide updates as more information becomes available.

Our engineering team is continuing to investigate the degraded performance of the SFTP Proxy and Managed File Tokenization services on the VGS Sandbox. We are actively working to identify the root cause and restore full functionality. We will provide further updates as more information becomes available.

Our engineering team is continuing to investigate the degraded performance of the SFTP Proxy and Managed File Tokenization services on the VGS Sandbox. We are actively working to identify the root cause and restore full functionality. We will provide further updates as more information becomes available.

Our engineering team has identified the root cause of the degraded performance of the SFTP Proxy and Managed File Tokenization services on the VGS Sandbox. Our team is actively working on deploying a solution. We will provide another update no later than 1:30 UTC.

Our engineering team has identified the root cause of the degraded performance of the SFTP Proxy and Managed File Tokenization services on the VGS Sandbox. Our team is actively working on deploying a solution. We will provide another update no later than 1:30 UTC.

Our engineering team has deployed a fix for the degraded performance of the SFTP Proxy and Managed File Tokenization services on the VGS Sandbox. We are currently monitoring the system to confirm the issue is fully resolved. Please expect the next update no later than 2:30 UTC.

Our engineering team has deployed a fix for the degraded performance of the SFTP Proxy and Managed File Tokenization services on the VGS Sandbox. We are currently monitoring the system to confirm the issue is fully resolved. Please expect the next update no later than 2:30 UTC.

We have confirmed that SFTP Proxy in Sandbox is operating as expected. Our team is continuing to test and monitor MFT performance in the sandbox to ensure full functionality. We will provide another update once full functionality is confirmed

We have confirmed that SFTP Proxy in Sandbox is operating as expected. Our team is continuing to test and monitor MFT performance in the sandbox to ensure full functionality. We will provide another update once full functionality is confirmed

The MFT and SFTP Proxy in the Sandbox have been confirmed operational and are performing as expected.

We are currently investigating an issue where users are unable to create or update routes in the Sandbox environment. Our engineering team is actively working to resolve this. We will provide a further update soon. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Microsoft Teams Enter your Microsoft Teams webhook. View Instructions Email address for managing subscription Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription

We are currently investigating an issue where users are unable to create or update routes in the Sandbox environment. Our engineering team is actively working to resolve this. We will provide a further update soon.

The route creation and update functionality has been restored in the Sandbox environment. We are actively monitoring to ensure continued stability and will provide further updates as needed.

The route creation and update functionality has been restored in the Sandbox environment. We are actively monitoring to ensure continued stability and will provide further updates as needed.

The route creation and update functionality in the Sandbox environment has been fully restored. All operations are now functioning as expected.

We are currently experiencing partial performance degradation affecting the Forward HTTP Proxy service. Our engineering team is actively investigating the issue and working to restore full performance as quickly as possible. We appreciate your patience and will provide further updates as more information becomes available. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Microsoft Teams Enter your Microsoft Teams webhook. View Instructions Email address for managing subscription Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription

We are currently experiencing partial performance degradation affecting the Forward HTTP Proxy service. Our engineering team is actively investigating the issue and working to restore full performance as quickly as possible. We appreciate your patience and will provide further updates as more information becomes available.

We are continuing to investigate performance degradation affecting both Forward and Reverse Proxy services. Our Engineering team is actively working to identify the cause and restore full performance. We will provide further updates as soon as more information becomes available.

We are continuing to investigate performance degradation affecting both Forward and Reverse Proxy services. Our Engineering team is actively working to identify the cause and restore full performance. We will provide further updates as soon as more information becomes available.

Our Engineering team has applied improvements, and we are now seeing service performance recover. The service has been operating normally for the last 30 minutes. We continue to closely monitor the situation to ensure stability and will share further updates as more information becomes available.

Our Engineering team has applied improvements, and we are now seeing service performance recover. The service has been operating normally for the last 30 minutes. We continue to closely monitor the situation to ensure stability and will share further updates as more information becomes available.

After close monitoring, we have confirmed that the HTTP proxy service is stable and operating normally. No further issues have been observed.