Very Good Security incident
Network Tokens (NT) and Account Updater (AU) Enrollment — Delayed Processing
Very Good Security experienced a minor incident on September 11, 2026 affecting Card Management Platform and Network Tokens and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 11, 2026, 07:43 PM UTC
We are currently experiencing delays in the enrollment process for Network Tokens (NT) and Account Updater (AU). We have implemented a fix and are seeing the initial signs of recovery and are continuing to monitor the processes for both services. We will provide our next update within 45 minutes. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Microsoft Teams Enter your Microsoft Teams webhook. View Instructions Email address for managing subscription Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription
- investigating Sep 11, 2026, 07:43 PM UTC
We are currently experiencing delays in the enrollment process for Network Tokens (NT) and Account Updater (AU). We have implemented a fix and are seeing the initial signs of recovery and are continuing to monitor the processes for both services. We will provide our next update within 45 minutes.
- resolved Sep 11, 2026, 08:30 PM UTC
Monitoring has been completed, and the services are operating as expected. The issue affecting the enrollment process for Network Tokens (NT) and for Account Updater (AU) has been fully resolved.