Delayed notifications for Mastercard network tokens

Update timeline

1. investigating Jul 16, 2026, 12:51 AM UTC

   We are currently investigating an issue affecting Mastercard Network Token Notifications. Notifications for token activation, updates, deletions, and suspensions may be delayed. All other card networks continue to operate normally. We will provide updates as more information becomes available. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Microsoft Teams Enter your Microsoft Teams webhook. View Instructions Email address for managing subscription Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription

2. investigating Jul 16, 2026, 12:51 AM UTC

   We are currently investigating an issue affecting Mastercard Network Token Notifications. Notifications for token activation, updates, deletions, and suspensions may be delayed. All other card networks continue to operate normally. We will provide updates as more information becomes available.

3. investigating Jul 16, 2026, 02:33 AM UTC

   We are continuing our investigation into this issue and have confirmed with the network that it requires further review by their team. Mastercard Network Token Notifications for token activation, updates, deletions, and suspensions continue to be delayed. We are working closely with the network to resolve this and will provide another update as soon as we have more information.

4. investigating Jul 16, 2026, 02:33 AM UTC

   We are continuing our investigation into this issue and have confirmed with the network that it requires further review by their team. Mastercard Network Token Notifications for token activation, updates, deletions, and suspensions continue to be delayed. We are working closely with the network to resolve this and will provide another update as soon as we have more information.

5. identified Jul 16, 2026, 04:08 AM UTC

   Our teams have identified the root cause of this issue, and the network team is currently working on a fix. We are monitoring the situation closely and will provide another update as progress is made on deploying the fix.

6. identified Jul 16, 2026, 04:08 AM UTC

   Our teams have identified the root cause of this issue, and the network team is currently working on a fix. We are monitoring the situation closely and will provide another update as progress is made on deploying the fix.

7. monitoring Jul 16, 2026, 07:37 AM UTC

   The network team has successfully deployed the fix, and we are seeing Mastercard Network Token Notifications return to normal levels. Notifications for token activation, updates, deletions, and suspensions are processing as expected, and we have not observed any further delays since the deployment. Our team will continue to monitor the service closely to ensure continued stability.

8. monitoring Jul 16, 2026, 07:37 AM UTC

   The network team has successfully deployed the fix, and we are seeing Mastercard Network Token Notifications return to normal levels. Notifications for token activation, updates, deletions, and suspensions are processing as expected, and we have not observed any further delays since the deployment. Our team will continue to monitor the service closely to ensure continued stability.

9. resolved Jul 16, 2026, 09:00 AM UTC

   After an extended period of close monitoring, we have confirmed that the issue affecting Mastercard Network Token Notifications is fully resolved.