Very Good Security incident

VGS Dashboard Log Delivery Delay

Minor Resolved View vendor source →

Very Good Security experienced a minor incident on May 5, 2026 affecting Platform Insights and Echo Server (Live US) and 1 more component, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 10:40 PM UTC
Resolved
May 06, 2026, 02:16 AM UTC
Duration
3h 36m
Detected by Pingoru
May 05, 2026, 10:40 PM UTC

Affected components

Platform InsightsEcho Server (Live US)Echo Server (Live EU)Echo Server (Sandbox US)

Update timeline

  1. investigating May 05, 2026, 10:40 PM UTC

    We are investigating a delay in log delivery to the VGS Dashboard. Our engineering team has been notified and is actively looking into the issue. We appreciate your patience as we resolve this.

  2. investigating May 05, 2026, 10:47 PM UTC

    We are investigating a delay in log delivery to the VGS Dashboard. Our engineering team has been notified and is actively looking into the issue. We appreciate your patience as we resolve this.

  3. investigating May 05, 2026, 11:41 PM UTC

    Our engineering team is continuing to investigate the log delivery delay affecting the VGS Dashboard. We are actively working to restore delivery times to normal levels and will share another update shortly.

  4. monitoring May 06, 2026, 01:07 AM UTC

    The log delivery delays on the VGS Dashboard have been mitigated. We are now seeing logs flowing to the dashboard, and we are monitoring the service as it continues to stabilize and catch up. Thank you for your patience.

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