Very Good Security incident

Delayed webhook notifications

Resolved after 6 hours 24 minutes, affecting Card Management Platform and Echo Server (Echo Server — Live US) and 1 more, on September 7, 2026.

resolved Sep 07, 2026, 09:09 PM UTC

The issue affecting webhook services has been resolved. All services are fully stable and operating normally.

Started
Sep 07, 2026, 02:44 PM UTC
Resolved
Sep 07, 2026, 09:09 PM UTC
Duration
6h 24m
Detected by Pingoru
Sep 07, 2026, 02:44 PM UTC

Affected components

Card Management PlatformEcho Server (Echo Server — Live US)Echo Server (Echo Server — Sandbox US)

Update timeline

  1. identified Sep 07, 2026, 02:44 PM UTC

    We are currently experiencing delays in webhook notification delivery. We have identified the root cause and are currently working on a mitigation. We will continue to keep you updated as we make progress. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Microsoft Teams Enter your Microsoft Teams webhook. View Instructions Email address for managing subscription Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription

  2. identified Sep 07, 2026, 02:44 PM UTC

    We are currently experiencing delays in webhook notification delivery. We have identified the root cause and are currently working on a mitigation. We will continue to keep you updated as we make progress.

  3. identified Sep 07, 2026, 03:49 PM UTC

    Our team is actively working on a fix for the delayed webhook notifications and expects to apply it within the next hour. We will continue to monitor the situation closely and will post another update as soon as the fix is applied.

  4. identified Sep 07, 2026, 03:49 PM UTC

    Our team is actively working on a fix for the delayed webhook notifications and expects to apply it within the next hour. We will continue to monitor the situation closely and will post another update as soon as the fix is applied.

  5. identified Sep 07, 2026, 05:02 PM UTC

    Our team is still working on a fix for the delayed webhook notifications. We continue to monitor the situation closely and will keep you updated as we make progress.

  6. identified Sep 07, 2026, 05:02 PM UTC

    Our team is still working on a fix for the delayed webhook notifications. We continue to monitor the situation closely and will keep you updated as we make progress.

  7. monitoring Sep 07, 2026, 07:54 PM UTC

    We can see recovery of the issue with webhooks. Our engineering team will keep monitoring the situation until full resolution of the issue.

  8. monitoring Sep 07, 2026, 07:54 PM UTC

    We can see recovery of the issue with webhooks. Our engineering team will keep monitoring the situation until full resolution of the issue.

  9. resolved Sep 07, 2026, 09:09 PM UTC

    The issue affecting webhook services has been resolved. All services are fully stable and operating normally.

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